Summary
Overview
Work History
Education
Skills
Education and Training
Accomplishments
Timeline
pwb
Randy Bradford

Randy Bradford

Essex,Maryland

Summary

Professional driver offering over 25 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Knowledgeable and experienced transportation professionals familiar with area restaurants, entertainment spots, and facility amenities. Proven skills in updating logs and maintaining thorough records. Valid license in Maryland with an accident-free record. Positive and upbeat shuttle driver offering over 10 years of experience as a passenger vehicle operator. Proficient in processing fares, completing inspections, and maintaining systems. Dedicated to providing safe and friendly passenger service. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. We are dedicated to giving every customer a positive and memorable experience. Experienced with safely operating transit buses and managing diverse passenger needs. Utilizes effective route navigation and schedule adherence to ensure timely service. Knowledge of safety protocols and customer service principles to maintain secure and welcoming environment for all passengers. Diligent [Desired Position] with background in public transportation. Demonstrates reliable performance and commitment to passenger safety and satisfaction. Proven ability in navigating urban routes and adhering to schedules. Utilizes effective communication and problem-solving skills to ensure smooth operations. Professional with experience in public transportation, prepared for role of Transit Bus Operator. Demonstrates strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and schedules. Skilled in safe driving practices, customer service, and route management. Highly valued for punctuality, problem-solving, and effective communication.

Overview

18
18
years of professional experience

Work History

Controller

Mass Transit Administration
Baltimore, MD
07.2023 - 01.2024

As a controller, my job was to watch, allow, and give permission to the operators operating the light rail trains the ok to move the trains. Switching tracks and signals while safely sending the trains up and down the mainline.

  • Ensured compliance with applicable laws, regulations and reporting requirements such as SEC filings.
  • Reviewed journal entries for accuracy and completeness.
  • Directed and supervised team of 15 employees in daily operations.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.

Light Rail Operator

Mass Transit Administration
Baltimore, MD
03.2021 - 07.2023
  • Performed daily pre-trip inspections of light rail vehicles to ensure safety and compliance with regulations.
  • Operated light rail vehicle in a safe and efficient manner, adhering to all rules and regulations.
  • Monitored passenger numbers, ensuring that the maximum capacity was not exceeded for safety reasons.
  • Assisted disabled passengers with boarding and exiting the light rail vehicle.
  • Provided customer service assistance to passengers regarding route information or other inquiries as needed.
  • Maintained communication with dispatchers via radio or telephone to report any delays or incidents on the line.
  • Responded to emergency situations such as medical emergencies, fires, hazardous material spills or mechanical breakdowns according to established protocols.
  • Reported any defects or issues related to the light rail vehicle's performance or equipment immediately.
  • Communicated effectively with fellow operators regarding operational matters during shift changes or transfers of routes at terminals.
  • Followed standard operating procedures for starting up and shutting down the light rail vehicle at designated stations along the route.
  • Inspected brake systems regularly for proper functioning.
  • Monitored track conditions along assigned routes for potential hazards.
  • Checked doors before departing from each station to ensure they were closed properly.

Transit Bus Operator

Mass Transit Administration
Baltimore, MD
11.2015 - 03.2021
  • Conducted pre-trip inspections of the bus to ensure it was safe for operation.
  • Monitored passengers to ensure they followed safety regulations and paid fares.
  • Responded to customer inquiries regarding routes, schedules, and transfers.
  • Assisted passengers with mobility devices in boarding and disembarking safely.
  • Maintained a clean interior of the bus by sweeping and removing debris between runs.
  • Enforced passenger rules and regulations while providing courteous service.
  • Provided assistance to elderly or disabled passengers with their transportation needs.
  • Reported any mechanical problems or incidents that occurred during transit operations.
  • Adhered to all traffic laws including speed limits, stop signs, signals..
  • Communicated regularly with dispatch personnel via two-way radio systems.
  • Managed time effectively by arriving at stops on schedule according to route times.
  • Completed daily paperwork such as log books, maintenance reports, incident reports..
  • Delivered announcements over the public address system regarding route changes or delays.
  • Made sure wheelchair lifts were functioning properly before each trip began.
  • Assisted customers in locating information about destinations or connecting routes.
  • Stayed current on local events and activities affecting transit services in the area.
  • Followed emergency procedures in case of accidents or other dangerous situations.
  • Maintained professional demeanor when dealing with difficult customers or situations.
  • Kept an eye out for suspicious activity or unattended items on board the bus.
  • Utilized lifts and ramps to help handicapped passengers board shuttles.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
  • Reported major accidents, emergencies and suspicious incidents to supervisors.
  • Completed appropriate inspection paperwork and reported results to supervisors.
  • Received and submitted passenger fares.
  • Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.

Driver Trainer

Broadway Services, Inc.
Baltimore, MD
05.2007 - 11.2015
  • Conducted pre-trip inspections on vehicles and ensured compliance with safety regulations.
  • Identified areas of improvement in driver performance and provided feedback to management.
  • Developed and implemented training programs for commercial drivers, including classroom instruction and on-the-road demonstrations.
  • Provided guidance to new drivers regarding safe driving techniques, vehicle operation, and emergency procedures.
  • Maintained records of student progress, attendance, and certifications.
  • Instructed students on federal motor carrier safety regulations and other applicable laws.
  • Performed administrative duties such as preparing course materials, scheduling classes, and updating student files.
  • Observed students during drives to ensure adherence to traffic rules and proper use of equipment.
  • Monitored driver performance after completion of the training program to ensure compliance with company policies.

Transit Bus Operator

WMATA
Montgomery Division
08 2024 - Current
  • Operate the coach saftly up and fown the road keeping my passrngers safe and obrying all laws.

Education

Bachelor of Science - Applied Management

Grand Canyon University
Phoenix, AZ
08-2025

Skills

  • Management Accounting
  • Payment Disbursement
  • Inclement Weather Driving
  • Route Navigation
  • Passenger Assistance
  • Safe Driving
  • Vehicle Inspection
  • Defensive Driving
  • Schedule Adherence
  • Pickup and Drop-Off Scheduling
  • Clean Driving Record
  • Lesson Planning
  • New Hire Training
  • Incident Reporting
  • Mechanical Troubleshooting
  • Security Protocols
  • Radio Communication
  • Policy Enforcement
  • Heavy Machinery Operation
  • Safety Procedures
  • Route planning

Education and Training

other

Accomplishments

  • over 1 million safe driging miles

Timeline

Controller

Mass Transit Administration
07.2023 - 01.2024

Light Rail Operator

Mass Transit Administration
03.2021 - 07.2023

Transit Bus Operator

Mass Transit Administration
11.2015 - 03.2021

Driver Trainer

Broadway Services, Inc.
05.2007 - 11.2015

Transit Bus Operator

WMATA
08 2024 - Current

Bachelor of Science - Applied Management

Grand Canyon University
Randy Bradford