Randy Brinkley II
Littleton NC
Summary
Dynamic Sales Associate with proven expertise at Dollar General Store, excelling in customer service and problem-solving. Skilled in fostering customer loyalty through effective communication and rapport-building. Bilingual in English and Spanish, adept at enhancing customer experiences and managing cash transactions with precision. Committed to maintaining high standards of store presentation and inventory management.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
Dollar General Store
07.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Industrial Systems of Technology - Industrial Systems
Halifax Community College
Weldon NC01-2025
High School Diploma -
KIPP Pride HighSchool
Gaston NC06-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Verbal/written communication
- Multi Lingual (I Speak both English and Spanish)
Accomplishments
Aided Spanish Speaking customers in a store being ran by mostly English Speaking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Music
- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Video Gaming
- Strategy Games
- Reading
- Astrology
- Crafting and DIY Projects
- Graphic Design
- Virtual Reality
- Interior Design
- Drawing and Painting
- Design and Build Websites
- Creative Writing
- I have a passion for photography and editing photos
- Historical Exploration
Timeline
Sales Associate
Dollar General Store
07.2024 - 03.2025
Industrial Systems of Technology - Industrial Systems
Halifax Community College
High School Diploma -
KIPP Pride HighSchool
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