I am a very reliable team player when it comes to any field that I've worked. I am a fast learner that is also willing to learn new things. My character and my people skills are shown through my work ethic.
Overview
7
7
years of professional experience
Work History
Warehouse Forklift Operator
Big D Floor Covering Supplies
04.2024 - Current
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Unloaded and stacked materials by raising and lowering lifting devices.
Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Admissions Representative
UEI
01.2024 - 04.2024
Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
Scheduled [Number] appointments to meet with students face-to-face and discuss education plans.
Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
Maximized enrollment working closely with students and parents to boost conversion rates of prospective students to [Number]%.
Continuously improved personal knowledge of academic programs offered at our institution, ensuring accurate representation of program details during interactions with prospective students.
Lyft Driver
Self-employed
01.2023 - 12.2023
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Uber Eats Driver
Self-employed
01.2022 - 12.2022
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with customers to provide delivery updates and confirm delivery locations.
Coordinated efficient routes to avoid delays and optimize schedules.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Packing, Shipping, and Receiving Assembler
Amazon
10.2019 - 12.2021
Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Expedited order processing time through effective organization and prioritization of tasks.
Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
Consistently met or exceeded performance metrics, driving continuous improvement in packing, shipping, and receiving operations.
Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
Coordinated effectively with quality control personnel to quickly identify any damaged products before shipping.
Collaborated with team members to meet daily production targets while maintaining high-quality standards.
Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
Enhanced packing efficiency by implementing space-saving techniques and optimizing packaging materials usage.
Executed month-end inventory counts to identify discrepancies.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Inspected merchandise and sent damaged pieces for repair before shipment.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Truck Driver
Pride
06.2019 - 10.2019
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Commercial/Military Warehouse Member
XPO Logistics
12.2018 - 06.2019
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.