Randy Burgstaler
Ironton,MN
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
Ace Hardware
07.2019 - Current
- Maintain awareness of all promotions and advertisements
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Execute the daily operational, day-to-day goals and priorities assigned by store management
- Assist in the training and development of peers.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Personal Care Assistant
Grattan Healthcare, Inc.
05.2013 - 07.2019
- Responsible for light cleaning, cooking, running errands, and doing laundry, as well as assisting clients with bathing/showering, grooming, and other personal hygiene tasks
- Consult with a client's family members to address their concerns regarding the client's health, nutrition, and overall well-being.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Sandwich Artist
Subway
07.2012 - 04.2013
- Demonstrates a complete understanding of menu items and explains them to customer accurately
- Uses Point of Sale system/cash register (cashier) to record the order and compute the amount of the bill, collects payment from customer and returns change
- Prepares food neatly, according to formula, and in a timely manner.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Personal Care Assistant
MN Home Care
03.2011 - 07.2012
- Provide immobile, recovering, or frail clients with support, company, and comfort
- Dispense medications, administering treatments, and assisting with exercise routines as prescribed
- Accompanying clients on outings and arranging transportation to medical appointments.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Handyman/Delivery
Salem Lutheran Church/Salem West
06.2009 - 08.2009
- Repair equipment and various machines and appliances
- Regularly perform maintenance jobs and light repairs
- Clean facilities regularly
- Performing basic truck maintenance
- Track shipments and deliveries.
- Assembled and installed new furniture for client's living room to improve comfort and and functionality.
Education
High School Diploma -
Crosby-Ironton High School
Crosby, Minnesota05.2011
Skills
- MS Office
- Attention to detail
- Customer Service
- Money Handling
- Loss Prevention
- Sales Expertise
- Sales Trends
- Conflict Resolution
- Teamwork and Collaboration
- POS System Operations
- Problem-Solving
- Policy and Procedure Adherence
- Store Opening and Closing
- Customer Assistance
- Time Management
- PC Efficient
- Communication
- Multi-tasking
- Team player
- Dependable
- Order Processing
Timeline
Retail Sales Associate
Ace Hardware
07.2019 - Current
Personal Care Assistant
Grattan Healthcare, Inc.
05.2013 - 07.2019
Sandwich Artist
Subway
07.2012 - 04.2013
Personal Care Assistant
MN Home Care
03.2011 - 07.2012
Handyman/Delivery
Salem Lutheran Church/Salem West
06.2009 - 08.2009
High School Diploma -
Crosby-Ironton High School
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