Randy Carroll
Athens
Summary
Dynamic retail operations manager with over 32 years of experience, recognized for exceptional leadership in driving sales growth and optimizing store performance. Expertise in team development and operational efficiency has consistently resulted in exceeding sales targets and enhancing customer satisfaction. Committed to leveraging extensive industry knowledge to foster innovative solutions and achieve business objectives.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Executive Director of Store Operations
Farmers Furniture
01.2016 - Current
- Oversee operations of multiple store locations, ensuring alignment with company objectives and strategic goals
- Implement innovative operational strategies to enhance customer service and sales performance
- Leads a team of group managers, store managers and staff, fostering a culture of teamwork and continuous improvement
Group Manager
Farmers Furniture
01.1999 - 01.2016
- Managed a group of store locations, ensuring consistent operational excellence and profitability
- Developed and implemented training programs for managers and staff, improving overall team performance
- Collaborated with senior management to design strategic initiatives aimed at increasing market share
Store Manager
Farmers Furniture
01.1996 - 01.1999
- Directed daily operations of a store, achieving sales targets, and enhancing customer satisfaction
- Recruited, trained, and managed a team of sales associates, improving store efficiency and morale
- Utilized data-driven approaches to optimize product displays and inventory management
Credit Sales Manager
Farmers Furniture
01.1994 - 01.1996
- Managed sales and credit operations, balancing customer service with financial requirements
- Designed and implemented credit assessment procedures, reducing default rates
- Worked closely with the sales team to develop customer-centric sales strategies
Sales Consultant
Farmers Furniture
01.1992 - 01.1994
- Provided exceptional customer service and sales support, contributing to store revenue growth
- Developed strong relationships with customers, resulting in repeat business and referrals
- Assisted in merchandising efforts and inventory management to ensure product availability
Education
Business Management -
Jacksonville State University
Skills
- Leadership and Team Development
- Strategic Planning and Execution
- Sales and Marketing Strategies
- Customer Relationship Management
- Financial Analysis and Budgeting
- Inventory and Merchandising Management
- Data Analysis
- Excel
- Pivot Tables
- Power Point
- Word
- Market analysis
- New market research
- Property valuation expertise
- Property sales
Certification
- Alabama Real Estate License
- Realtor At Taylor Real Estate Solutions – United Country Real Estate
- Owner Carroll Property Group LLC
Affiliations
Realtor, Current
- Licensed real estate professional with extensive experience in property sales, client management, and market analysis.
- Known for collaborative approach and results driven mindset.
- Consistently meeting client expectations while adapting to changing market conditions.
- Demonstrates strong negotiation skills and in-depth knowledge of property regulations.
Timeline
Executive Director of Store Operations
Farmers Furniture
01.2016 - Current
Group Manager
Farmers Furniture
01.1999 - 01.2016
Store Manager
Farmers Furniture
01.1996 - 01.1999
Credit Sales Manager
Farmers Furniture
01.1994 - 01.1996
Sales Consultant
Farmers Furniture
01.1992 - 01.1994
Business Management -
Jacksonville State University
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