Summary
Overview
Work History
Education
Skills
Quote
Timeline
Hi, I’m

Randy Cash

Grand Prairie,Texas
Randy Cash

Summary

I am a person who lives to train and motivate people to be the best they can be. I take my job and the company work for seriously. As to keep profits as high as possible and loss as low as possible. As I had to opportunity to get noticed by Kroger Corporate as to why my Bakery and Deli Department had such low backroom inventory levels but maintained sales levels and salesfloor products they wanted me to help other managers to obtain the same goals.

Overview

22
years of professional experience

Work History

Kroger

Deli/Bakery Manager
10.2008 - 10.2019

Job overview

  • Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
  • Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
  • Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Implemented and executed merchandising programs to maintain and increase sales.
  • Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
  • Ensured compliance with food safety regulations and health codes in the kitchen area.
  • Maintained inventory of supplies, ingredients and equipment used in the production process.
  • Managed budgeting activities such as forecasting costs, setting prices and controlling expenses.
  • Organized promotional campaigns to drive sales of baked goods through special offers or discounts.
  • Analyzed financial records such as income statements, balance sheets and cash flow reports.
  • Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained, managed and motivated employees to promote professional skill development.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Directed and supervised staff performance.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Used Point of Sale register system to complete transactions.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Managed 15 employees.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.

Walmart

Hardware Department Manager
03.1998 - 10.2008

Job overview

  • Managed and coordinated daily operations of the hardware department, ensuring customer satisfaction and compliance with company standards.
  • Developed and implemented inventory control systems to ensure accurate tracking of all products in the hardware department.
  • Conducted regular staff meetings to discuss goals, objectives, and performance issues within the hardware department.
  • Provided technical advice to customers on product selection and use for their specific needs.
  • Monitored stock levels to ensure appropriate levels of inventory were maintained at all times.
  • Organized promotional events such as special offers or discounts to increase sales volumes in the hardware department.
  • Resolved customer complaints quickly and efficiently while maintaining a positive attitude towards customers.
  • Ensured that merchandise was properly displayed according to company guidelines.
  • Enforced workplace policies regarding attendance, punctuality, dress code, among employees working in the hardware department.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Analyzed business performance data and forecasted business results for upper management.

Education

Dallas College
Irving, TX

Associate of Arts from Peace And Human Rights

University Overview

Skills

  • Expense Tracking
  • Well-Versed in Inventory Management
  • Order Management
  • Employee Scheduling
  • Supervisory Experience
  • Business Management
  • Sales Leadership
  • Performance Monitoring
  • Product Sales
  • Inventory Management
  • Inventory Oversight
  • Policy Enforcement
  • Needs Assessment
  • Administrative Documentation
  • Sales Monitoring
  • Employee Recognition Programs
  • Analyzing Profitability
  • Superior Work Ethic
  • Merchandise Quality Assurance
  • Problem Anticipation and Resolution
  • Multitasking and Prioritizing
  • Health and Safety Procedures
  • Relationship Building
  • Process and Procedure Development
  • Delegation and Supervision
  • Team Building and Motivation
  • Reporting and Performance Analysis
  • Product Merchandising
  • Inventory and Stocking
  • Departmental Procedures
  • Customer Service Management
  • Recruitment and Training
  • Service Oriented
  • Customer Outreach
  • Leadership Development
  • Decision-Making
  • POS Terminal Operation
  • Retail Operations
  • Store Reset and Recovery
  • Merchandise Promotion and Display
  • Adaptable to Changing Demands
  • Building Brand Awareness
  • Orientation and Training
  • Critical Thinking
  • Willingness to Learn
  • Scheduling and Time-Tracking
  • Employee Training
  • Driving Business Growth
  • New Store Setups
  • Handling Complaints
  • Staff Coaching and Training
  • Goal Setting and Achievement
  • Work Area Inspection

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Deli/Bakery Manager
Kroger
10.2008 - 10.2019
Hardware Department Manager
Walmart
03.1998 - 10.2008
Dallas College
Associate of Arts from Peace And Human Rights

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Randy Cash