Randy Castillo
Miami,FL
Summary
Proven expertise in elevating guest satisfaction and streamlining operations, demonstrated at Faro Sport Bar and Restaurant Bar. Excelled in enforcing sanitation standards and optimizing profit margins through effective inventory control. Skilled in POS systems and adept at fostering a safe, compliant work environment. Achieved significant improvements in employee training and customer service excellence.
Overview
3
3
years of professional experience
Work History
Faro Sport Bar and
Restaurant Bar
05.2023 - 10.2024
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
Parking Go
Valet Parking Service
08.2021 - 02.2023
Education
Centro Educativo Nido De Enseñanza
República Dominicana 09.2020
Skills
- Guest satisfaction
- POS systems proficiency
- Sanitation standards
- Employee training
- Food safety compliance
- Beverage making
- Staff management
Timeline
Faro Sport Bar and
Restaurant Bar
05.2023 - 10.2024
Parking Go
Valet Parking Service
08.2021 - 02.2023
Centro Educativo Nido De Enseñanza
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