Randy Chamberlin

• Manage a western territory of mid-market computer resellers with verticals that include federal, state/local, commerical and education.
• Account base responsibilities that include but are not limited to business development, prospecting and mining for market share data and opportunity, as well as strengthening existing customer relationships.
• Manage and monitor SLAs, responding in a timely manner to customer requests, inbound queue calls, emails and other customer needs.
• Cross-departmental collaboration with finance, credit and vendor teams on target customer lists, extended terms and sponsored programs promoting customer alignment.
• Collaborate weekly with team members to derive monthly and quarterly forecast projections, present best practices and discuss ways to improve team cohesiveness.
• Manage and create account plans, pipeline and customer call campaigns through CRM tools and applications.
• Deliver and present GAP and business plans to sales leadership.
• Conduct weekly cadence calls within customer base on large scale project based rollouts to promote success and customer confidence.
• Engage with field managers, profit team, vendor teams and sales leadership on large opportunities, as well as longer term customer and product specific positioning.
• Call campaigns, event recruitment, vendor lunch and learns and other continued efforts to improve customer and product breadth within territory.

• Managed over 200 million in annual revenue from diverse territory with majority of business derived from federal, state/local government and education verticals.
• Managed productivity metrics for selling employees to ensure accountability, team success and individual growth.
• Maintained laser focus on maximizing compensation, promoting increased selling activity and team morale. Performed weekly huddles to review individual contribution and team attainment.
• Onboarded and migrated accounts within territory to align customer focus, diversify product mix and utilize resources.
• Worked cross departmental to obtain up to date market share data on reseller partners to build strategy for successful growth.
• Presented QBR reviews to upper management and executives on territory performance, individual contributions and adjusted business planning.
• Performed weekly and monthly cadence calls with clients and key decision makers to forecast existing and new business opportunity, review concerns and discuss go forward strategies.
• Leveraged and managed 3PL program to offer clients inventory positions, allowing for minimal downtime and reduced overhead on large scale contracts.
• Managed recurring revenue for large end user contracts that included but not limited to NBC Comcast, State of Texas, Los Angeles USD and Lockheed Martin.
• Aligned with key vendors to promote profitable add on sales for end point solutions, shipping over 200 thousand devices annual while focusing on attach of google management console, service integration, warranty uplifts and other peripheral add ons within education and government ecosystem.

I began my career with Tech Data as a Senior Sales Representative. During my time in this position, I was responsible for business development, managing relationships and seeking new opportunities with small medium resellers.