Randy Connolly
Hull,MA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager (GM)
Home Services Company
01.2018 - 12.2023
- Managing Home Improvements, Subcontractors, Estimating, and ordering material.
- It increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed approximately 30 incoming calls, emails, and faxes daily from customers.
Construction Superintendent/Project Manager
Construction Company
07.2022 - 10.2023
- In charge of construction, commercial, and residential projects for Homeowners and Businesses, I oversee sub-contractors, scheduling and organizing projects
- Apartment Buildings.
- Completed projects within budget constraints by negotiating favorable terms with suppliers and monitoring expenses closely.
- Improved project efficiency by implementing effective scheduling and resource allocation strategies.
- Enhanced safety on job sites by conducting regular inspections and enforcing compliance with OSHA regulations.'Managed approximately 30 incoming calls, emails, and faxes daily from customers.
- Streamlined communication among team members, leading to increased productivity and better collaboration.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
General Manager
Building Company
03.2006 - 01.2019
- Remodeling, Building, and Construction in both Residential and Commercial projects.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Builder Certification - Construction Technology
Cape Cod Community College
Barnstable, MA07.1999
Skills
- Construction management
- Subcontractor supervision
- Project Cost Estimation
- Permit acquisition
- Construction Software Proficiency (PRO CORE)
- Project estimation and bidding
- Schematics and Blueprints
- Crew Leadership
- Project Leadership
- OSHA Compliance
Certification
- OSHA 10
- Real Estate License
- OSHA 30
- Unrestricted CSL
Timeline
Construction Superintendent/Project Manager
Construction Company
07.2022 - 10.2023
General Manager (GM)
Home Services Company
01.2018 - 12.2023
General Manager
Building Company
03.2006 - 01.2019
Builder Certification - Construction Technology
Cape Cod Community College
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