Randy Cornett

• Diagnosed hardware and software problems to maintain smooth data center functionality.
• Performed routine inspections and preventative maintenance on data center systems.
• Assisted team members in implementing process enhancements for improved system reliability.
• Supported senior colleagues during crisis management in high-pressure situations or significant service outages.
• Mapped all miners for precise remote diagnostics.

• Diagnosed and resolved hardware issues for ATMs and banking equipment.
• Conducted preventive maintenance to ensure optimal functionality of systems.
• Collaborated with clients to identify service requirements and deliver tailored solutions.
• Managed inventory of spare parts, ensuring availability for timely repairs.
• Maintained accurate documentation of service activities in compliance with company protocols.
• Responded quickly to emergency maintenance requests for timely on-call support.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Operated hand tools and power equipment according to company safety procedures.
• Established positive customer relationships by providing punctual, cost-effective solutions.
• Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
• Reloaded/configured software. Configured network management.
• Reprogrammed vault combinations, and drilled safety deposit boxes in banking.
• Repaired and maintained vacuum systems for drive throughs.

• Diagnosed and resolved hardware issues for ATMs and banking equipment.
• Conducted preventive maintenance to ensure optimal functionality of systems.
• Collaborated with clients to identify service requirements and deliver tailored solutions.
• Managed inventory of spare parts, ensuring availability for timely repairs.
• Maintained accurate documentation of service activities in compliance with company protocols.
• Responded quickly to emergency maintenance requests for timely on-call support.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Operated hand tools and power equipment according to company safety procedures.
• Established positive customer relationships by providing punctual, cost-effective solutions.
• Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
• Reloaded/configured software. Configured network management.

Oversaw daily operations ensuring efficiency and productivity

• Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Resolved customer complaints promptly and professionally.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.
• Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.

• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Met and exceeded productivity targets by handling every interaction with top-notch customer service.
• Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Educated customers on special pricing opportunities and company offerings.
• Replenished shelves to maintain adequate merchandise levels.
• Achieved high sales percentage with consultative, value-focused customer service approach.
• Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.