Service Technician
Provisur Technology
- Performed routine inspections and maintenance on production equipment to ensure optimal performance.
- Troubleshot mechanical issues, utilizing diagnostic tools to identify root causes effectively.
- Collaborated with team members to execute repairs and resolve technical failures promptly.
- Maintained accurate records of service activities and repairs for compliance and efficiency tracking.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.