Randy Gonzales

• Collaborated with cross-functional teams to optimize merchandise presentation standards.
• Conducted regular inventory audits to ensure accurate product placement and availability.
• Trained new staff on reset procedures and compliance with visual merchandising guidelines.
• Analyzed product trends to recommend strategic resets that enhance customer engagement.
• Implemented best practices for maintaining store aesthetics, improving overall shopper experience.
• Collaborated with store managers to identify specific needs and tailor reset strategies accordingly.

I was put in task to take care of Total Wine accounts in Torrance and Northridge, making sure their products were dropped and displays for products were built in time for seasonal shopping

• Qualified Team Staffing is my current employer and what they do is send me to various grocery stores, and reset their wine areas to what product they have coming in or need removed.

• Responded to customer questions about products and services.
• Prepared products by adding tags and readying pallets for restocking.
• Greeted customers upon entrance and handled all cash and credit transactions.
• Put new merchandise on shelves and racks in attractive arrangements.
• Delivered high-quality customer service through deep commitment to knowledge and performance.
• Assisted customers with product, promotion and policy information.
• Checked out customers by processing payments and bagging items.
• Supported customers by phone regarding store operations, products, promotions and orders.
• Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
• Maintained front check out area to keep traffic flows running smoothly and efficiently.
• Carried and secured customer purchases in vehicles.
• Notified supervisor of spills for quick clean-up and remediation.
• Leveraged lift equipment to pull items from stock and add shelves and bins.