Randy Gordon
Summary
Accomplished Risk Analyst with a proven track record at Risk Strategies Company, enhancing risk management and reducing financial losses through advanced statistical analysis. Skilled in negotiation and risk mitigation, I excel in developing strategic solutions that boost client satisfaction and company revenue. Expert in regulatory compliance and portfolio management, I thrive in high-stakes environments, ensuring optimal outcomes.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Risk Analyst
Risk Strategies Company
10.2022 - Current
- Enhanced risk management processes by implementing advanced statistical analysis and data modeling techniques.
- Reduced financial losses due to effective identification and mitigation of potential risks.
- Streamlined risk reporting procedures for improved communication with clients.
- Developed comprehensive risk assessments for new products and services, ensuring regulatory compliance and minimizing potential exposure.
- Explained complex coverage details to clients.
Producer
Berkshire Hathaway HomeServices
06.2020 - 10.2022
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Maintained high standards of customer service by building relationships with clients.
- Reduced claims processing time by effectively collaborating with adjusters, claimants, and internal departments.
Commercial Insurance Producer
GIS
01.2000 - 04.2020
- Expanded client base by developing and implementing targeted marketing strategies for commercial insurance products.
- Improved customer retention rates by providing exceptional service, addressing concerns, and offering customized solutions.
- Boosted company revenue with the successful acquisition of new business accounts through strategic prospecting efforts.
- Enhanced team productivity by collaborating with colleagues to streamline workflows and optimize resource allocation.
Education
Bachelor of Science - Criminology
Florida Atlantic University
Boca Raton, FL06.2003
Skills
- Risk analyis, use of analytical thinking
- Working with-in a defined budget to achive goals
- Management of a team of employees working on assigned projects
- Data Interpretation
- Scenario analysis
- Portfolio Management
- Risk Mitigation
- Property insurance
- Licensed Insurance Agent
- Policy Knowledge
- Regulatory Compliance
- Negotiation
Certification
- Property & Casualty License - 1994
- Surplus Lines License- 2015
- Claims Adjuster - 2023
- Benefits- 2023
- AAI- 2002
Timeline
Risk Analyst
Risk Strategies Company
10.2022 - Current
Producer
Berkshire Hathaway HomeServices
06.2020 - 10.2022
Commercial Insurance Producer
GIS
01.2000 - 04.2020
Bachelor of Science - Criminology
Florida Atlantic University
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