Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Randy Heron

Southampton,Pennsylvania

Summary

Seasoned Small Business Owner with 8 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

25
25
years of professional experience

Work History

Owner

Freedom Movers
Holland , Pa
10.2016 - Current
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Negotiated contracts with vendors and suppliers.
  • Oversaw budgeting and financial management.
  • Analyzed industry trends to develop competitive strategies.
  • Maintained relationships with existing clients by providing superior customer service.
  • Collaborated with other owners on joint ventures and shared resources.
  • Reviewed legal documents related to business operations.
  • Ensured compliance with local, state, and federal regulations.
  • Provided direction and guidance to employees.
  • Monitored performance of personnel against goals set forth by the company.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Led startup and creation of operational procedures and workflow planning.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Kept records for production, inventory, income and expenses.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.

Executive Chef Manager

Flanagan's Boathouse
Conshohocken , PA
01.1999 - 01.2010
  • Developed and implemented new recipes and menu items to increase customer satisfaction.
  • Managed kitchen staff including training, scheduling, hiring, and disciplinary action when necessary.
  • Coordinated with purchasing personnel to ensure a steady supply of fresh ingredients for all dishes.
  • Ordered food supplies as needed and monitored inventory levels to avoid shortages.
  • Ensured that all meals were prepared according to health code standards and regulations.
  • Established quality control procedures to ensure consistent high-quality of food served in the restaurant.
  • Created daily specials based on seasonal availability of ingredients.
  • Monitored labor costs by tracking employee hours worked versus budgeted labor costs for each shift.
  • Created weekly schedules for kitchen staff members ensuring adequate coverage at all times during peak meal periods.
  • Collaborated with front-of-house managers to ensure smooth execution of events such as banquets or special occasions.
  • Developed strategies for reducing food spoilage while maintaining quality standards.

Education

High School Diploma -

Upper Merion High School
King Of Prussia, PA
06-1994

Skills

  • Budget Administration
  • Administrative Oversight
  • Marketing tactics
  • Business Management

Accomplishments

  • Freedom Movers won Best of Bucks Happening List from 2020-2023

Languages

Spanish
Elementary

References

References available upon request.

Timeline

Owner

Freedom Movers
10.2016 - Current

Executive Chef Manager

Flanagan's Boathouse
01.1999 - 01.2010

High School Diploma -

Upper Merion High School

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Randy Heron