Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Randy Hiatt

Goodyear,AZ

Summary

Experienced program manager with a strong background in project coordination, customer success and data analysis within educational settings. Proven track record in leading and developing training programs, fostering team collaboration, and driving strategic initiatives. Adept at managing remote teams, leveraging technology for effective program delivery, and committed to continuous improvement. Passionate about using education to transform lives and eager to contribute to the mission of Correlation One.

Overview

23
23
years of professional experience

Work History

IB Director/Teacher

The Odyssey Institute
01.2012 - 01.2024
  • Administer, develop, and oversee grades 6-12 through the International Baccalaureate program (Middle Years 6-10, Diploma Program 11-12)
  • Conduct data tracking analysis to inform future planning and gauge outcomes, while creating and implementing the application process and review metrics
  • Lead in-house training and professional development for teachers and administration, and evaluation of the overall program effectiveness.

Head of EDI/Customer Service

HEAD Racquet Sports (U.S.A.)
01.2007 - 01.2012
  • Supervise the Electronic Data Interface department and manage relationships with major customers
  • Utilize SAP programming for data tracking and report creation
  • Manage order compliance, logistics support, and ensure adherence to standards.

Infantry Squad Leader/Bradley Commander

U.S. Army
01.2001 - 01.2008
  • Lead and oversee squad and team-level units, ensuring effective training and mission execution
  • Coordinate logistics for supplies, mission completion, and accountability
  • Apply technical knowledge of manuals, equipment, and personnel capabilities to strategic movements, ensuring time management and mission success.

Education

Bachelor of Arts in Political Science -

The University of Montana
Missoula, MT

Skills

  • Direct and manage district-level administration and managed projects to completion
  • Lead customer success initiatives and manage key accounts
  • Provide exceptional customer support with a focus on educational services
  • Analyze school performance data to identify trends and improve outcomes and create key metrics
  • Leverage proficiency in MS Office and Zoom to meet diverse programming needs
  • Facilitate effective remote collaboration and communication among teams
  • Solve technical problems with innovative solutions
  • Create and provide professional development sessions to enhance staff skills
  • Process and create program applications efficiently

Additional Information

Administer, develop, and oversee grades 6-12 through the International Baccalaureate program (Middle Years 6-10, Diploma Program 11-12)., Conduct data tracking analysis to inform future planning and gauge outcomes, while creating and implementing the application process and review metrics., Lead in-house training and professional development for teachers and administration, and evaluation of the overall program effectiveness., Supervise the Electronic Data Interface department and manage relationships with major customers., Utilize SAP programming for data tracking and report creation, Manage order compliance, logistics support, and ensure adherence to standards., Lead and oversee squad and team-level units, ensuring effective training and mission execution., Coordinate logistics for supplies, mission completion, and accountability., Apply technical knowledge of manuals, equipment, and personnel capabilities to strategic movements, ensuring time management and mission success.

Timeline

IB Director/Teacher

The Odyssey Institute
01.2012 - 01.2024

Head of EDI/Customer Service

HEAD Racquet Sports (U.S.A.)
01.2007 - 01.2012

Infantry Squad Leader/Bradley Commander

U.S. Army
01.2001 - 01.2008

Bachelor of Arts in Political Science -

The University of Montana

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Randy Hiatt