Randy Hickey
Talbott,TN
Summary
With a proven track record at Jost International, I excel in enhancing product quality and efficiency, leveraging my expertise in root-cause analysis and FMEA. A strong leader known for excellent communication and meticulous attention to detail, I consistently exceed quality standards, contributing significantly to project success and customer satisfaction.
Overview
1
1
Certification
Work History
Engineering Technician
Jost International
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
- Showcased strong attention to detail in the preparation, assembly, and installation of intricate components supporting engineering projects.
- Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
- Performed work according to project schedules and high quality standards.
- Implemented quality assurance procedures to minimize non-conformances.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Assisted with design and implementation of new engineering processes and procedures to optimize productivity.
- Drafted technical reports and documentation for engineering projects.
- Increased production efficiency, systematically analyzing and redesigning workflow processes in manufacturing unit.
- Supported successful product certifications, meticulously preparing documentation and coordinating with regulatory bodies.
- Conducted comprehensive failure mode and effects analysis to mitigate risks associated with new product launches.
- Analyzed interruption reports and outage databases to identify outage trends and determine needed coordination changes.
Quality Control Inspector
Jost International
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
- Enhanced product quality by conducting detailed inspections of incoming materials, ensuring alignment with company standards.
- Conducted regular training sessions for new hires on quality control standards and procedures, ensuring team proficiency.
- Maintained up-to-date knowledge of industry standards and regulatory requirements to ensure company compliance.
- Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.
- Supported continuous improvement initiatives by providing insightful quality control data and analysis.
- Increased customer trust by ensuring all product batches met stringent quality criteria before release.
- Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.
- Updated quality control records and reports.
- Examined products for imperfections and defects.
- Monitored product quality at all stages of production process.
- Recorded inspection and test results on data sheets.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided feedback to production team regarding product quality.
- Trained other workers in inspection and testing procedures.
- Sampled products to verify compliance with standards
- Operated and maintained testing equipment.
- Followed safety protocols while handling hazardous materials.
- Utilized quality control software to track and analyze product data.
Supervisor
Jost International
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
- Showcased strong attention to detail in the preparation, assembly, and installation of intricate components supporting engineering projects.
- Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
- Performed work according to project schedules and high quality standards.
- Implemented quality assurance procedures to minimize non-conformances.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Assisted with design and implementation of new engineering processes and procedures to optimize productivity.
- Drafted technical reports and documentation for engineering projects.
- Increased production efficiency, systematically analyzing and redesigning workflow processes in manufacturing unit.
- Supported successful product certifications, meticulously preparing documentation and coordinating with regulatory bodies.
- Conducted comprehensive failure mode and effects analysis to mitigate risks associated with new product launches.
- Analyzed interruption reports and outage databases to identify outage trends and determine needed coordination changes.
Education
Diploma - Art
Morristown West High
Morristown, TN05.1989
Skills
- Strong leader
- Quality control
- Deadline management
- Mechanical aptitude
- Troubleshooting
- Manufacturing process controls
- System testing
- Materials testing
- Root-cause analysis
- SAP
- Technical specifications
- Precision measuring tools
- Equipment calibration
- Equipment inspection
- Product Inspections
- Detail drawings
- Testing
- Microsoft excel, project, and Visio
- Installation
- FMEA expertise
- Work instructions
- Excellent communication techniques
- Assembly drawing
- Attention to detail
- Quality control and assurance
- Dependable and responsible
- Quality testing
- Production packaging
- Product evaluation
- Design problem solving
- Installation oversight
- Visual inspection
Certification
Certified Quality Inspector with ASQ
Certified Quality Technician with ASQ
Certified on Faro Arm
Microsoft 365 level 1 and 2
Profile training
Leadership management training classes
Fork lift
First responder
Timeline
Engineering Technician
Jost International
Quality Control Inspector
Jost International
Supervisor
Jost International
Diploma - Art
Morristown West High
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