Summary
Overview
Work History
Education
Timeline
Generic

Randy Hubbard

Glenn Heights ,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2026
2026
years of professional experience

Work History

Dishwasher

Dickeys Barbecue
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Apprentice Meat Cutter

Dickeys Barbecue
06.1979 - 04.1980
  • Cut, trimmed and chopped meats such as beef brisket, pork, and poultry to prepare for entrees,as needed
  • Developed strong rapport with customers, leading to repeat business and positive word-of-mouth referrals.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of substandard products.
  • Controlled portions,while presenting a fresh quality product for customers

Assistant Manager

Dickeys Barbecue
07.1981 - 03.1984
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Help oversee and maintain cost of goods and labor goals
  • Help to lead and maintain efficient customer service skills

Store Manager

Dickeys Barbecue
06.1983 - 09.1986
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Developed rewards program that significantly increased repeat business by rewarding loyal customers.
  • Reported issues to higher management with great detail.

Catering Manager

Dickeys Barbecue
10.1987 - 08.1993
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Designed catering packages to increase sales and customer experience.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires.
  • Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
  • Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
  • Handled payment collection and payroll of Number employees.
  • Reduced waste and optimized resource use by introducing efficient inventory management practices.
  • Collaborated with clients to understand their vision, translating it into memorable events that exceeded expectations.
  • Increased repeat business through exceptional customer service and attention to detail in event execution.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Oversaw food preparation and monitored safety protocols.

Franchise Training Facility Manager

Dickeys Barbecue
09.1994 - 10.1997
  • Directed operational training to ready franchises for new restaurant launches.
  • Assessed facility roles enabling the assignment of franchisees for training.
  • Conducted assessments and evaluations of training through written tests and practical examinations.
  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
  • Assigned training on pos systems ,block,takeout,catering,dish and bus as we'll as customer service.
  • Led courses on catering event management and scheduling.
  • Verified readiness of the restaurant through detailed pre-opening checks.
  • Trained on scheduling, forecasting labor and cost of good

Corp Training Manager

Dickeys Barbecue
11.1998 - 01.2014
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Evaluated impact of training programs on employee performance and business outcomes, continuously refining training strategies based on feedback.
  • Identified skill gaps in workforce and addressed them through targeted training programs, resulting in more competent and versatile team.
  • Conducted thorough needs assessments to pinpoint specific training requirements, leading to more targeted and effective training solutions.

Warehouse Manager

Wcliff Douglas Foods
02.2015 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
  • Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.

Education

High School Diploma - Marketing Management

Business Management Magnet
Dallas, TX
05.1982

Not finished - Theological Studies

Southern Bible Institute
Dallas, TX

Timeline

Warehouse Manager

Wcliff Douglas Foods
02.2015 - Current

Corp Training Manager

Dickeys Barbecue
11.1998 - 01.2014

Franchise Training Facility Manager

Dickeys Barbecue
09.1994 - 10.1997

Catering Manager

Dickeys Barbecue
10.1987 - 08.1993

Store Manager

Dickeys Barbecue
06.1983 - 09.1986

Assistant Manager

Dickeys Barbecue
07.1981 - 03.1984

Apprentice Meat Cutter

Dickeys Barbecue
06.1979 - 04.1980

Dishwasher

Dickeys Barbecue

High School Diploma - Marketing Management

Business Management Magnet

Not finished - Theological Studies

Southern Bible Institute
Randy Hubbard