Randy Infante

- Conduct outdoor sales activities to promote TruGreen services to potential customers.
- Utilize effective sales techniques to explain benefits of TruGreen's lawn care and landscaping services.
- Develop and maintain relationships with residential and commercial clients, addressing their specific needs and concerns.
- Collaborate with team members to achieve sales targets and contribute to overall success of sales department.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Keep abreast of industry trends, competitors, and market conditions to adjust sales strategies accordingly.
- Prepare and present sales proposals, negotiate terms, and close deals to meet or exceed sales goals.
- Maintain accurate records of sales activities, customer interactions, and follow-up activities.
-FT/40 hrs

- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
-PT-32hrs

-Nothing exciting just paying bills
-Collect trash and recycling bags door to door within local apartment community and take these items to trash compactor or dumpster on property site (no large or bulk items and no offsite driving and/or dumping)
-Take required photos (arrival, departure, tracking, non-compliance) during service utilizing company’s App
-PT/35hrs

- Recruited, selected, and retained quality administrators, teachers, and support staff.
- Collected, used, stored, and maintained sensitive personal information.
- Worked with teaching staff to evaluate individual progress and recommended appropriate learning plans.
- Managed program paperwork and child records to comply with state requirements
-Recruited and trained volunteers and staff in care of children and facility procedures.

-FT/45hrs

-Assisted with developing and implementing quality assurance improvements based on call evaluation results.

-Performed call audits to monitor regulatory compliance.

-Drafted performance and quality assurance reports and presented findings at weekly and monthly quality meetings.

-Reviewed and scored calls made utilizing company-defined quality monitoring standards

-Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.

- Worked with colleagues to explain shipping and receiving processes, establishing sound knowledge of terminal procedures among facility staff.
- Monitored day-to-day operations of storage tanks and piping, alerting appropriate personnel to any performance variances.
-Gauges petroleum products transferred to and from tanks, trucks, pipelines; includes barges or other vessels at a marine facility.
-Performs valve lineups, switch and tank changes as required to move petroleum products in and out of storage tanks.
-Works diligently and follows all safety requirements to prevent product contamination, spills and avoid product loss.
-Inputs product information into terminal automation programs, including ATLAS, and other systems applications as required.
-Performs tank inspections, make analyses of tank contents and prepare records as required
-Make routine daily inspection of facilities.
-Assists drivers and customers, performs vessel, truck and rail rack operations duties as assigned.
-Maintains location appearance, repair and replace equipment, maintain facility in exemplary compliance.
-Works in safe manner, which follows company safety policies and programs.
-FT/40+ hrs

- Test drove vehicles to determine problems and test repairs.
- Changed vehicle oil/fluids and replaced filters and performed repairs on over 250 military vehicles.
- Checked brake systems and determined need for pad replacement, disc turning, or other maintenance requirements.
- Assessed vehicle maintenance status and completed needed service.
- Communicated issues to supervisor and helped develop solutions.
- Read and followed technical documentation to complete accurate repairs.
- Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
- Performed scheduled and unscheduled maintenance tasks on military equipment.
- Learned new skills and applied them to daily tasks to improve efficiency and productivity.
- FT/40+