Randy Kerbaugh
San Antonio,TX
Summary
Detail-oriented Auto Glass Technician with expertise in windshield replacement and glass cutting. Proven ability to deliver quality installations while ensuring safety and compliance.
Knowledgeable Auto Tech with solid background in auto glass repair and replacement. Demonstrated ability to diagnose and fix various glass issues, ensuring customer satisfaction. Proven track record in using precision tools and techniques to deliver high-quality results.
Overview
38
38
years of professional experience
2
2
Certification
Work History
Auto Glass Technician
Clear Glass Of San Antonio
2024.03 - 2026.02
- Replaced damaged auto glass efficiently using specialized tools and techniques.
- Inspected vehicles for safety compliance and proper installation of glass components.
- Collaborated with team members to ensure timely completion of repairs and installations.
- Maintained accurate records of work performed, including materials used and customer details.
Auto Glass Technician
Glass America
2023.09 - 2025.02
- Diagnosed issues related to auto glass systems, offering effective solutions to customers.
- Provided exceptional customer service, addressing inquiries about services and pricing options.
- Assisted in training new technicians on installation procedures and safety protocols.
- Implemented best practices for handling and disposing of broken glass safely and responsibly.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
- Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
Auto Glass Technician
Windshieldhub
2019.04 - 2023.10
- Accepted and processed payments for services.
- Applied primer, installed glass and monitored curing.
- Replaced windshields and windows in vans, trucks and cars.
- Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
- Wrote tickets, updated accounts and closed out work orders.
- Improved customer satisfaction by providing efficient and professional auto glass repair and replacement services.
- Stayed up-to-date with industry trends and advancements in auto glass technology to maintain expertise in the field.
- Assisted customers with insurance claims, streamlining the process for a hassle-free experience.
- Provided quality auto glass installation services, windshield replacement, and crack repair.
- Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts.
- Diagnosed issues related to auto glass systems, offering effective solutions to customers.
Auto Glass Technician
Thad Ziegler Glass Ltd.
2016.09 - 2018.06
- Managed inventory efficiently, reducing waste while maintaining sufficient stock levels for daily operations.
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
- Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
Education
GED -
Maryville School
Phoenix, AZ1981-05
Skills
- Replacing windshields
- Repairing cracks
- Replacing door regulators
- Glass cutting
- Customer service
- Problem-solving
- Attention to detail
- windshield calibration
- Autel ADAS
Certification
- essex and sika certified
Timeline
Auto Glass Technician
Clear Glass Of San Antonio
2024.03 - 2026.02
Auto Glass Technician
Glass America
2023.09 - 2025.02
Auto Glass Technician
Windshieldhub
2019.04 - 2023.10
Auto Glass Technician
Thad Ziegler Glass Ltd.
2016.09 - 2018.06
GED -
Maryville School