RANDY LACSINA
Summary
Dynamic and dedicated professional with a proven track record at Imperial Eye Care, excelling in customer service and problem-solving. Adept at fostering teamwork and ensuring client satisfaction, I bring strong attention to detail and effective communication skills to create memorable experiences. Committed to delivering exceptional service and resolving issues efficiently. I also have excellent experience in sales working great with my team especially the customer Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team and high paced settings.
Overview
2
2
years of professional experience
Work History
Technician
Imperial Eye Care
Lynwood, CA
08.2026 - Current
- Operated diagnostic equipment to conduct vision tests and assessments.
- Assisted in patient management, ensuring a smooth flow throughout appointments.
- Maintained cleanliness and organization of examination rooms and equipment.
- Supported optometrists during patient examinations by preparing necessary tools and materials.
- Collaborated with team members to enhance patient experience and service efficiency.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Fry Cook
Raising Cane's
Stanton, California
02.2026 - 06.2026
- Prepared and cooked high-quality chicken products following company recipes.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Operated fryers and grills efficiently to ensure consistent food preparation.
- Very fast paced environment and succeeded under pressure
Cashier
Target
Cerritos, California
10.2025 - 01.2026
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of the checkout area.
- Great customer service with small conversation
Front Desk Receptionist
Imperial Eye Care
Lynwood, USA
07.2024 - 02.2025
- Provided a high level of customer service to all clients.
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors.
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
- Assisted with completion of forms or sign-in procedures.
- Answered questions about company location and hours of operation.
- Used teamwork to make sure the customers got the best service possible.
Sales Associate
The Youth Center
Los Alamitos, USA
12.2024 - 01.2025
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Made sure that I got the customer the best christmas tree for them.
- I helped the customers load their christmas tree.
- Using teamwork to help the customer get the best service possible.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
Education
Associate of Applied Science - Criminology
Long Beach City College
Long Beach, CA09-2030
Skills
- Problem-solving skills
- Hospitality services
- Listening skills
- Guest relations
- Issue handling
- Time management
- Team collaboration
- Sales and item finding
- Attention to detail
- Decision-making
Awards
Principals Honor Roll
Timeline
Technician
Imperial Eye Care
08.2026 - Current
Fry Cook
Raising Cane's
02.2026 - 06.2026
Cashier
Target
10.2025 - 01.2026
Sales Associate
The Youth Center
12.2024 - 01.2025
Front Desk Receptionist
Imperial Eye Care
07.2024 - 02.2025
Associate of Applied Science - Criminology
Long Beach City College