Randy Legault
West Bloomfield,MI
Summary
Twenty-four years of expertise as owner of multiple assisted living companies, focusing on profitability and developing extensive referral networks. Seasoned health care professional with the ability to make strategic financial decisions. Hands-on approach in leading and guiding while working with a team of dedicated administrators to ensure the company goals were met. Strong communication and sales skills with delivering achievable results.
Overview
25
25
years of professional experience
Work History
Regional Director of Operations
Hampton Manor Premier Assisted & Memory Care
, MI
09.2023 - Current
- Investigated operational challenges across multiple locations to identify factors contributing to non-performance, including communication gaps and low occupancy rates.
- Mentored newly appointed directors to enhance operational success potential.
- Orchestrated a strategy that elevated occupancy from 36% to 94% in a 50-unit residence in just one year.
- Crafted comprehensive plans to unify operations throughout Michigan locations.
- Facilitated candidate interviews in Sales & Marketing, while evaluating their suitability for success.
Partner-Owner
Bella Vita Senior Living
Grand Blanc/Hartland, MI
02.2018 - 06.2023
- Assisted in the concept and design of two 61-person residencies. Developed marketing strategies and operational budgets.
- Developed solid relationships with state governmental leaders and representatives.
- Cultivated team-building culture enhancing administrative and staff performance, resulting in high customer satisfaction.
- Oversaw administrative personnel regarding day-to-day operations for the companies.
- Perform regular site evaluations to confirm locations maintain visual appeal and readiness for tours
- Collaborate on significant solutions for resident or staff challenges.
- Instrumental in reaching 90% occupancy within the second year of operations at our Grand Blanc residency.
- An additional location opened in January 2021.
- Company completed sale in June 2023.
Partner-President of Business Operations
The Pines Assisted Living
Grand Blanc, MI
02.2000 - 05.2016
- Spearheaded design, concept, and business plan for multiple assisted living residencies, achieving 75% capacity in first year of operation
- Oversaw daily business operations.
- Mentored and supported executive directors in producing and delivering quantifiable results.
- Routinely engaged in on-site visits to ensure our residencies were exceptional.
- Collaborated with administrators to identify constructive solutions for challenges posed by staff or families.
- Instrumental in acquiring, developing, and opening twelve residencies between 2001 and 2015.
- Achieved consistent occupancy rate of 98% across all locations with Net Operating Income of 38%
- Executed sale of company in June 2016, achieving net profit of 112%
Education
Bachelor of Science - Business Administration
Lawrence Technological University
Southfield, MISkills
- Exceptional sales ability
- Team builder and motivator
- Administrative leader with a hands-on philosophy
- Strategic planning and forecasting
- Growth, expansion, and revenue achievement
- Target-driven and outcome-focused
Timeline
Regional Director of Operations
Hampton Manor Premier Assisted & Memory Care
09.2023 - Current
Partner-Owner
Bella Vita Senior Living
02.2018 - 06.2023
Partner-President of Business Operations
The Pines Assisted Living
02.2000 - 05.2016
Bachelor of Science - Business Administration
Lawrence Technological University
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