Randy Lindholm
Cedar Rapids
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Asst. Manager
Gas Spot
04.2024 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw daily operations to maintain store cleanliness and organization.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Increased sales through effective merchandising strategies and targeted promotions.
Asst. Manager
Brew Mex LLC
01.2023 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
Cashier/Team Lead
EG America
06.2022 - 01.2023
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed both cash and card purchases and returns.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Newspaper Courier
Gazzette
12.2017 - 11.2021
- Distributed papers in various weather conditions during early morning.
- Assembled and bagged newspapers prior to delivery.
- Planned daily rounds and determined most efficient way to distribute newspapers.
- Maintained up-to-date records of delivery routes and customer information.
- Loaded and unloaded vehicles at distribution center, lifting heavy loads.
Newspaper Courier
Grand Island Independent
05.2015 - 10.2016
- Distributed papers in various weather conditions during early morning.
- Assembled and bagged newspapers prior to delivery.
- Planned daily rounds and determined most efficient way to distribute newspapers.
- Maintained up-to-date records of delivery routes and customer information.
- Drove safely and legally for professional, responsible delivery services.
- Updated customers on schedule and delivery changes during holidays.
- Resolved delivery complaints and escalated complex issues to management.
Team Lead
Tractor Supply
05.2008 - 10.2011
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted high standards through personal example to help each member understand expected behavior and standards.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Manager
Apple Market
08.2002 - 09.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
Associate of Applied Science - Paralegal Studies
Virginia Western Community College
Roanoke, VA05.2013
Skills
- Operations Management
- Cost Reduction
- Task Delegation
- Employee Scheduling
- Recruiting and Interviewing
- Retail Operations Management
- Employee Performance Evaluations
- Money Handling
- Staff Supervision
- Retail Operations
Timeline
Asst. Manager
Gas Spot
04.2024 - 01.2025
Asst. Manager
Brew Mex LLC
01.2023 - 09.2023
Cashier/Team Lead
EG America
06.2022 - 01.2023
Newspaper Courier
Gazzette
12.2017 - 11.2021
Newspaper Courier
Grand Island Independent
05.2015 - 10.2016
Team Lead
Tractor Supply
05.2008 - 10.2011
Manager
Apple Market
08.2002 - 09.2007
Associate of Applied Science - Paralegal Studies
Virginia Western Community College
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