Randy Lopez
Washington
Summary
A highly motivated and personable server with X years of experience crafting memorable dining experiences for guests in fast-paced environments. Adept at exceeding expectations through proactive service, menu knowledge, and genuine hospitality. Possesses a strong work ethic and thrives in a team-oriented setting, consistently demonstrating initiative, adaptability, and problem-solving skills. Proven ability to maintain composure and deliver exceptional service under pressure, ensuring customer satisfaction remains paramount. Eager to contribute to a positive and efficient dining atmosphere at your esteemed establishment.
Overview
1
1
year of professional experience
Work History
Waiter and Server
Tiki TNT Thrashers Rum Restaurant
02.2024 - 12.2024
- I was responsible for providing exceptional customer service to patrons throughout their dining experience. My duties included:
- Greeting and seating guests: I warmly welcomed guests, assisted them with seating arrangements, and provided menus.
- Taking orders: I actively listened to guests' preferences, answered questions about the menu, and accurately recorded their food and beverage selections.
- Communicating with the kitchen: I relayed orders to the kitchen staff promptly and ensured accuracy to expedite service.
- Serving food and beverages: I presented food and drinks attentively, ensuring proper temperature and presentation.
- Refilling drinks and clearing tables: I maintained a clean and organized dining area by refilling drinks, removing used dishes, and resetting tables efficiently.
- Handling payments: I processed guest payments professionally and accurately, including splitting checks and calculating tips when applicable.
- Providing additional assistance: I went the extra mile to address guest requests, answer questions, and ensure they had a positive and enjoyable dining experience.
Education
Tourism Hospitality Management
Cayo Centre For Employment Training
San Ignacio, Cayo, Belize09.2012
Skills
- Order Verification
- Customer Service
- Food Running
- Table Bussing
- Order Management
- Cash Handling
- Performance Improvement
- Quality Control
- Guest Seating
- Suggestive Selling
- Ordering Procedures
- Professional Appearance
- Menu Knowledge
- Food Safety Practices
- Allergy Awareness
- Problem Solving
Language
English
Spanish
Timeline
Waiter and Server
Tiki TNT Thrashers Rum Restaurant
02.2024 - 12.2024
Tourism Hospitality Management
Cayo Centre For Employment Training