Randy Lowe
Queens
Summary
Reliable caregiver with a strong background in compassionate care and health monitoring. Proven ability to collaborate with healthcare professionals, ensuring continuity of care while maintaining meticulous documentation and adherence to HIPAA regulations.
Overview
1
1
Language
1
1
Certification
31
31
years of professional experience
Work History
Home Health Aide
Anchor Home Care
Queens
07.2025 - Current
- Provided personal care and support to clients in their homes.
- Supported clients in daily living activities and mobility to enhance independence.
- Monitored client health, reporting changes to nursing staff.
- Recorded client progress and activities in care logs to ensure continuity of care.
- Collaborated with healthcare professionals to coordinate services for clients.
- Communicated effectively with clients and families about care plans.
- Assisted with medication management following healthcare provider instructions.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Caregiver
Heartshare Human Services of NY
Queens
08.2022 - 06.2023
- Delivered compassionate, person-centered care to enhance quality of life for individuals with developmental and intellectual disabilities. Assisted with activities of daily living, personal care, medication reminders, meal preparation, mobility support, and community integration. Maintained accurate documentation, promoted independence, Ensured a safe environment.
- Assisted clients with daily living activities and personal care routines.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation and appointments for medical visits and activities.
Customer Service Representative
Rite Aide Pharmacy
Brooklyn
01.2018 - 10.2018
- Provided courteous and efficient customer service by assisting customers with purchases, processing transactions, answering enquiries, and stocking merchandise while maintaining store organization and ensuring compliance with company policies and confidentiality standards.
Customer Service Representative
RBC Royal Bank
Kingston
11.1998 - 08.2013
- Delivered exceptional customer service across multiple banking roles, including teller and vault custodian, enhancing customer satisfaction and loyalty. Maintained accurate cash management. compliance with regulations and safeguarded bank assets through accurate cash management and adherence to policies and money laundering guidelines.fessionalism, leadership and the ability to build strong customer relationshipspspsReceived awards for maintaining high accuracy in transactions and demonstrating professionalism in customer interactions., demonstrating strong leadership and ability to cultivate customer relationships.
- Assisted clients with account inquiries and transaction processing.
- Resolved customer complaints through active listening and effective communication.
- Educated customers on banking products and services to enhance their experience.
Sales Representative
Courts Jamaica Limited
Mandeville
09.1995 - 05.1998
- Consistently exceeded sales goals by providing outstanding customer service and building strong client relationships
- Recognized as Most Outstanding Sales Representative for the last quarter of 1995 and the first quarter of 1998.
- Coordinated with team members to meet individual and branch sales objectives.
- Resolved payment issues and discussed repayment options for delinquent accounts, strengthening customer relationships.
- Ensured accuracy of sales and customer records to support efficient operations.
Front Desk Receptionist
Astra Hotel
Kingston
06.1995 - 09.1995
- Delivered professional front-desk service, creating welcoming atmosphere for visitors.
- Answered and directed incoming calls promptly to ensure efficient communication.
- Coordinated and managed appointments, enhancing efficiency of front-desk operations.
- Balanced and reconciled daily accounts and cash transactions accurately.
- Collaborated with staff to facilitate seamless daily operations.
Education
Certificate of Technical Studies - Patient Care Technician
Cambridge Business Institute
Hempstead, NY06-2026
Certificate of Technical Studies - Home Health Aide
New York Career School
Queens02-2025
Diploma - Business Administration
Caribbean Institute of Business
Kingston08-2002
Bachelor of Science - Nursing Education
Medgar Evers College
Brooklyn, NY08-2026
Skills
- Patient care
- Health monitoring
- Medication management
- Care coordination
- Documentation accuracy
- Personal hygiene assistance
- Effective communication
- Dressing assistance
- Compassionate support
- HIPAA compliance
- Housekeeping
- Meal preparation
Languages
English
Professional
Certification
- HOME HEALTH AIDE CERTIFICATION
- PATIENT CARE TECHNICIAN CERTIFICATION
- DIPLOMA - BUSINESS ADMINISTRATION
Timeline
Home Health Aide
Anchor Home Care
07.2025 - Current
Caregiver
Heartshare Human Services of NY
08.2022 - 06.2023
Customer Service Representative
Rite Aide Pharmacy
01.2018 - 10.2018
Customer Service Representative
RBC Royal Bank
11.1998 - 08.2013
Sales Representative
Courts Jamaica Limited
09.1995 - 05.1998
Front Desk Receptionist
Astra Hotel
06.1995 - 09.1995
Certificate of Technical Studies - Patient Care Technician
Cambridge Business Institute
Certificate of Technical Studies - Home Health Aide
New York Career School
Diploma - Business Administration
Caribbean Institute of Business
Bachelor of Science - Nursing Education
Medgar Evers College