Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Randy Marin

Miami

Summary

Dynamic professional with experience as a Ramp Agent at Global X, excelling in aircraft marshalling and baggage handling. Proven problem-solver, ensuring compliance with safety procedures while optimizing operational efficiency. Adept at fostering customer relationships, enhancing satisfaction through effective communication and service excellence. Committed to maintaining high standards in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Ramp Agent

Global X
07.2022 - Current
  • Coordinated aircraft arrivals and departures to ensure timely operations.
  • Conducted safety inspections on ground support equipment to maintain compliance.
  • Managed baggage loading and unloading processes, optimizing efficiency during peak hours.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.

Referral Coordinator

Cano Health
02.2021 - 07.2022
  • Coordinated patient referrals to specialists, ensuring timely access to care and maintaining accuracy in documentation.
  • Managed scheduling and follow-up appointments, improving patient flow and enhancing overall satisfaction.
  • Communicated effectively with healthcare providers, fostering relationships that streamlined referral processes and reduced delays.
  • Utilized electronic health record systems to track referrals and monitor patient progress, ensuring compliance with protocols.

Sales Associate

Hudson News Group
11.2017 - 02.2021
  • Greeted customers warmly, fostering a welcoming shopping environment.
  • Engaged in product training sessions to improve knowledge of inventory and promotions.
  • Resolved customer inquiries and complaints promptly, enhancing satisfaction levels.
  • Supported visual merchandising efforts to maintain appealing product presentations.

Sales Associate

Party City
09.2017 - 11.2017
  • Assisted customers in locating products and provided information on features and benefits.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Maintained cleanliness and organization of sales floor to enhance customer experience.
  • Collaborated with team members to restock shelves and display merchandise effectively.

Education

Paul Bell W. Middle School
Miami, FL

High School Diploma -

South West Miami Senior High
Miami, FL
01-2016

Skills

  • Problem-solving
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling
  • Heavy lifting
  • Baggage handling
  • Safety procedures compliance
  • Customer service
  • Crew assistance

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Ramp Agent

Global X
07.2022 - Current

Referral Coordinator

Cano Health
02.2021 - 07.2022

Sales Associate

Hudson News Group
11.2017 - 02.2021

Sales Associate

Party City
09.2017 - 11.2017

Paul Bell W. Middle School

High School Diploma -

South West Miami Senior High

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