Randy Martinez
Laredo,TX
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Manager
Carrillo Auto Center
Laredo, TX
10.2019 - 09.2024
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Designed strategies for improving the quality of services provided by the organization.
- Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created effective business plans to focus strategic decisions on long-term objectives.
Sales Associate
Academy Sports Outdoors
Laredo, TX
01.2017 - 10.2019
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Pier One Imports
LAREDO, TX
12.2015 - 04.2017
- Greeted customers and provided exceptional customer service.
- Used technology resources to assist customers in locating and selecting items.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
Education
High School Diploma -
J.b Alexander
Laredo, TX08-2015
Skills
- Financial Oversight
- Staff Training
- Client Relationship Management
- Contract Management
- Employee Management
- Budget Administration
Affiliations
- creative
- discipline
- active
Languages
English
Professional
Spanish
Professional
Certification
- state inspector
Timeline
Business Manager
Carrillo Auto Center
10.2019 - 09.2024
Sales Associate
Academy Sports Outdoors
01.2017 - 10.2019
Sales Associate
Pier One Imports
12.2015 - 04.2017
High School Diploma -
J.b Alexander
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