Summary
Overview
Work History
Education
Skills
Timeline
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Randy McGuire

Lima,OH

Summary

Dynamic professional with a proven track record at WOETH Center, excelling in operations management and staff supervision. Recognized for enhancing customer satisfaction through effective problem-solving and relationship building. Proficient in database management and committed to quality control, ensuring optimal performance and accountability within teams.

Overview

2021
2021
years of professional experience

Work History

Clerk

BMV
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Security Officer

Grob Systems
03.2018 - 10.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Associate

Walmart
04.2016 - 05.2018
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Operations Manager

WOETH Center
06.1997 - 11.2013
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

None - Social Services

Rhodes
Lima, OH

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Administrative support
  • Filing systems
  • Database entry
  • Administrative tasks
  • Prioritization
  • Relationship building
  • File maintenance
  • Document management
  • Database management
  • Research
  • Quality control
  • Basic accounting
  • Processing mail
  • Quality management
  • Schedule and calendar management
  • Typing speed
  • File and database management
  • Spreadsheet development
  • Information security
  • Correspondence writing
  • Meeting coordination
  • Sales expertise
  • Confidentiality
  • Peer relationships
  • Scanning and copying
  • Supply tracking
  • Verbal and writing communication
  • Multitasking
  • Multitasking Abilities
  • Attention to detail
  • Time management
  • Customer communication
  • Problem-solving
  • Flexible and adaptable
  • Organizational skills
  • Customer service
  • Microsoft office
  • Data entry
  • Professional and mature
  • Excellent communication
  • Creative thinking
  • Record sorting and filing
  • Team collaboration
  • Records maintenance
  • Document review
  • Written communication
  • Staff training
  • Information processing
  • Conflict resolution
  • Inventory assessment
  • Task prioritization
  • Scheduling
  • Decision-making
  • Data gathering
  • Staff supervision
  • Office machine operation
  • Scheduling and calendar management
  • Strategic planning

Timeline

Security Officer

Grob Systems
03.2018 - 10.2020

Associate

Walmart
04.2016 - 05.2018

Operations Manager

WOETH Center
06.1997 - 11.2013

Clerk

BMV

None - Social Services

Rhodes

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Randy McGuire