Randy Mercedes-Peguero
Lake Worth
Summary
Accomplished Assistant Director of Property Operations at Hilton Fort Lauderdale Beach Resort, adept in strategic planning and problem-solving. Leveraged staff management and organizational skills to enhance academic performance, achieving significant improvements in student retention. Excelled in customer service, ensuring compliance with educational standards and spearheading innovative programs. Demonstrated expertise in both team leadership and computer skills, driving continuous improvement and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Director of Property Operations
Hilton Fort Lauderdale Beach Resort
11.2019 - Current
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Implemented data-driven strategies for continuous improvement of instruction and curriculum alignment.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
Senior Maintenance Supervisor
Hampton Inn Boynton Beach
02.2016 - 11.2019
- Achieved cost savings by identifying opportunities for process improvements and implementing lean methodologies.
- Resolved customer complaints in prompt, polite and professional approach.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Replaced worn or broken parts on machines and equipment.
- Streamlined workflow processes by automating repetitive tasks and integrating advanced technologies into daily operations.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Rewired and replaced faulty electrical components in equipment.
- Performed preventive maintenance and repairs on various types of equipment.
Engineer
Hilton Fort Lauderdale Beach Resort
08.2013 - 02.2016
- Monitored and evaluated engineering performance to recommend improvements.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
General Maintenance Mechanic
Hamptom Inn East Harrisburg
03.2012 - 06.2013
- Improved facility efficiency by performing regular maintenance tasks and addressing issues promptly.
- Demonstrated proficiency in various trade skills such as carpentry, painting, welding, plumbing, and electrical work for diverse projects around the facility.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Detected and repaired machinery faults using electrical and manual testing methods.
Painter
Edward Nelen
03.2012 - 05.2013
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Followed safety procedures and properly used protective gear while painting.
- Prepared surfaces for painting or staining by removing old paint and applying primers.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Education
No Degree - Electrical Engineering
Intec
Dominican Republic01-2004
No Degree - Air Conditioning, Refrigeration, And Heating Tech
Palm Beach State College
Lake Worth, FL03-2016
Skills
- Staff management
- Creative direction
- Strategic planning
- Team operations
- Task delegation
- Problem-solving
- Organizational skills
- Computer skills
- Team leadership
- Multitasking
- Problem resolution
- Customer service
Accomplishments
- Completed Hilton SHINE 1 Program
- Collaborated and supported the Director of Property Operation in managing a 10Million Dollar renovation.
Certification
- OSHA Certified
- First Aid Certification
- EPA Certification
- CPO Certification
- HVAC Certification
Timeline
Assistant Director of Property Operations
Hilton Fort Lauderdale Beach Resort
11.2019 - Current
Senior Maintenance Supervisor
Hampton Inn Boynton Beach
02.2016 - 11.2019
Engineer
Hilton Fort Lauderdale Beach Resort
08.2013 - 02.2016
General Maintenance Mechanic
Hamptom Inn East Harrisburg
03.2012 - 06.2013
Painter
Edward Nelen
03.2012 - 05.2013
- OSHA Certified
- First Aid Certification
- EPA Certification
- CPO Certification
- HVAC Certification
No Degree - Electrical Engineering
Intec
No Degree - Air Conditioning, Refrigeration, And Heating Tech
Palm Beach State College
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