Randy Morales
El Paso,TX
Summary
Results-driven Fulfillment Center Associate with 3+ years of experience in high-volume operations at Amazon. Demonstrated ability to support team performance, resolve workflow disruptions, and communicate effectively with leadership. Proven track record of exceeding productivity goals, improving operational efficiency, and maintaining strict safety standards. Experienced with Microsoft Office tools for reporting, tracking, and team coordination.
Overview
4
4
years of professional experience
Work History
Fulfillment Center Associate
Amazon LLC
El Paso, TX
11.2021 - Current
- Supported daily floor operations by coordinating with team members to maintain workflow efficiency and meet production targets
- Acted as a point of contact during operational disruptions, escalating issues such as equipment jams and workflow delays to leadership
- Identified process inefficiencies and contributed to solutions that improved throughput and reduced downtime
- Assisted in training and guiding associates on safety procedures and operational best practices
- Communicated effectively with RME and leadership teams to report equipment issues and recommend corrective actions
- Maintained productivity rates exceeding 300+ units per hour while ensuring accuracy and safety compliance
- Operated PIT equipment, forklifts, and pallet jacks in accordance with safety standards
- Facilitated smooth inbound and outbound operations, including unloading trailers, staging, and inventory handling
- Utilized digital systems and Microsoft Office tools (Excel, Outlook) for tracking, reporting, and communication
- Demonstrated flexibility by working across multiple departments, supporting team needs and operational demands
- Leadership & Impact
- Helped maintain consistent workflow during high-volume shifts by supporting team coordination
- Recognized for reliability and ability to perform under pressure in fast-paced environments
- Contributed to reduced downtime by quickly identifying and escalating equipment and process issues
- Supported onboarding and training of associates in multiple functional areas
- Promoted a safety-first culture by reinforcing compliance and proper procedures
Education
GED - undefined
Western Technical College
El Paso, TXSkills
- Team Support & Floor Coordination
- Process Improvement & Problem Solving
- Workflow Optimization
- Safety & Compliance Leadership
- Inventory & Operations Management
- Cross-Functional Communication
- Microsoft Office (Excel, Word, Outlook)
- Data Tracking & Reporting
Timeline
Fulfillment Center Associate
Amazon LLC
11.2021 - Current
GED - undefined
Western Technical College