Open To Work
Randy Moss
Parkersburg,WV
Work Preference
Summary
Results-driven assistant store manager with expertise in team collaboration and effective problem-solving. Proficient in inventory management and consistently enhancing customer satisfaction. Demonstrated ability to deliver operational efficiency that drives sales and improves overall store performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Hometown Grocery
Vienna, WV
06.2024 - Current
- Managed inventory to align stock levels with demand, reducing stockouts and overstock situations.
- Handled customer inquiries, resolving issues promptly and effectively.
- Resolved customer complaints through active listening and effective solutions, enhancing customer satisfaction.
- Coordinated promotional displays to increase product visibility and sales engagement.
- Provided leadership support during peak hours, motivating staff to achieve targets.
- Collaborated with team members to improve store layout and organization.
- Monitored cash register operations for accurate financial record-keeping.
- Supervised daily cash handling procedures, reconciling discrepancies as necessary.
Deli Manager
Hometown Grocery
Parkersburg, West Virginia
05.2022 - 06.2024
- Managed daily operations in deli department to ensure product quality and freshness.
- Trained and supervised deli staff on food safety and customer service standards.
- Created weekly staff schedules to ensure optimal coverage during peak hours.
- Assisted customers with product selection and meal preparation recommendations.
- Maintained cleanliness and organization of deli space per health regulations.
- Designed promotional displays to increase customer engagement with deli products.
- Monitored daily sales reports to maximize profitability.
- Implemented forecasting techniques to reduce food waste in the deli. by forecasting ingredients based on customer demand.
- Baked 50 turkeys overnight in preparation for Thanksgiving catering. for Thanksgiving and decorated over 100 Cookie Cakes for the 4th of July to meet seasonal demand.
Meat Department Clerk
Hometown Grocery
Vienna, West Virginia
10.2020 - 05.2022
- Cut and trim various meats according to specifications and customer requests.
- Operate meat processing equipment safely and efficiently during daily tasks.
- Ensure proper storage of meat products to maintain freshness and safety.
- Follow food safety guidelines and regulations during all meat handling processes.
- Maintain cleanliness and organization of the meat cutting area and equipment.
- Ensured a clean work environment by sweeping debris around machine at end of each shift. at all times by sweeping up debris from around the machine after each shift.
- Collaborate with team members to optimize workflow and improve service efficiency.
- Cut materials using manual and automated controls on cutting table.
Store Manager
The Wine Shop
Parkersburg, West Virginia
07.2019 - 10.2020
- Managed daily store operations and ensured efficient staff scheduling.
- Trained and supervised team members on customer service standards.
- Proposed creative strategies that improved team collaboration. and solutions to enhance team performance and outcomes.
- Handled customer inquiries regarding product availability and pricing information.
- Engaged with coworkers to facilitate problem-solving and goal attainment. with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted visitors at tastings by pouring samples and offering educational information about featured wines.
Deli Clerk
Foodland Grocery Store
Parkersburg, West Virginia
06.2018 - 07.2019
- Prepared deli meats and cheeses according to customer specifications.
- Guided customers in product selection and offered tailored cooking suggestions to enhance their meals.
- Operated slicing equipment safely and efficiently for product preparation.
- Ensured compliance with food safety standards and health regulations.
- Fulfilled special orders and catered requests efficiently to ensure customer satisfaction.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Greeted customers warmly upon arrival to enhance their shopping experience. in a friendly and professional manner.
Landscape Worker
Ellinger and sons
Granville, Ohio
04.2005 - 03.2008
- Assisted in planting, pruning, and maintaining various plants and trees.
- Operated mowing equipment to ensure clean, even grass surfaces.
- Used hand and power tools or equipment to complete a wide range of landscape and irrigation tasks.
- Maintained landscaping tools and equipment for optimal performance and safety.
- Ensured compliance with safety standards during all landscaping activities.
Education
GED -
Newark High School
Newark06-2007
Certification
- Microsoft Powerpoint, Access, Word and Excel
- OSHA Ohio certified
- Toastmasters
Accomplishments
- National Adult Education Honor Society
Timeline
Assistant Store Manager
Hometown Grocery
06.2024 - Current
Deli Manager
Hometown Grocery
05.2022 - 06.2024
Meat Department Clerk
Hometown Grocery
10.2020 - 05.2022
Store Manager
The Wine Shop
07.2019 - 10.2020
Deli Clerk
Foodland Grocery Store
06.2018 - 07.2019
Landscape Worker
Ellinger and sons
04.2005 - 03.2008
GED -
Newark High School