Summary
Overview
Work History
Education
Skills
Timeline
ASE Master Automotive Certification from 1982 - 2022
Generic
Randy Mueller

Randy Mueller

Galveston,Texas

Summary

Dynamic ASE Certified Master Automotive Technician with extensive experience at NTB-National Tire & Battery. Proven expertise in advanced diagnostics and engine repair, enhancing vehicle performance and customer satisfaction. Strong problem-solving skills and a commitment to quality have consistently reduced downtime and improved service efficiency. Adept at collaborating with teams to achieve operational excellence.

Overview

44
44
years of professional experience

Work History

ASE Certified Master Automotive Tech / Mechanic

NTB-National Tire & Battery
09.2017 - 05.2018
  • Diagnosed and repaired vehicle electrical systems using specialized diagnostic tools.
  • Conducted routine maintenance tasks, ensuring optimal vehicle performance and safety standards.
  • Collaborated with team members to troubleshoot complex mechanical issues effectively.
  • Maintained accurate records of services performed and parts used during repairs.
  • Utilized manufacturer service manuals to guide repair processes accurately.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Test drove vehicles to determine problems and test repairs.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Changed vehicle oil and replaced filter.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Assessed vehicle maintenance status and completed needed service.
  • Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Reduced downtime for customers by completing automotive repairs in a timely manner.
  • Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
  • Streamlined workflow, effectively managing multiple repair tasks simultaneously.
  • Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
  • Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
  • Read and followed technical documentation to complete accurate repairs.
  • Delivered fast resolutions to emergency situations, prioritizing repairs for stranded motorists or critical fleet vehicles when needed.
  • Exceeded customer expectations by consistently delivering exceptional service and workmanship.
  • Established strong relationships with suppliers, securing favorable pricing for parts and materials.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Performed emissions tests according to standard procedures.
  • Enhanced team productivity by collaborating with colleagues on complex repair jobs.
  • Facilitated smooth communication between service advisors, clients, and the mechanic team to ensure complete understanding of vehicle needs and expectations during the repair process.
  • Consulted manuals, technical documentation, and repair tree charts for further information prior to conducting fixes.
  • Stayed up-to-date on industry advancements through regular participation in training programs and workshops.
  • Contributed to revenue growth through upselling appropriate additional services based on vehicle needs.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Performed safety and emissions inspections.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Repaired and replaced worn and damaged components.
  • Investigated customer complaints to identify cause of malfunctions.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Coordinated with parts department to determine availability of necessary components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.

Senior Master ASE Mechanic

Colorado Auto Finders
09.2015 - 04.2017
  • Performed routine maintenance on various vehicle systems to ensure optimal performance.
  • Diagnosed mechanical issues using diagnostic tools and equipment for efficient repairs.
  • Assisted in disassembling and reassembling components during repair processes.
  • Recorded detailed service logs for each job completed to track repairs performed.
  • Adapted quickly to new tasks and responsibilities in a fast-paced environment.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
  • Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
  • Calculated costs of materials and labor to prepair detailed repair estimates.
  • Participated in ongoing training programs to stay current on industry trends and best practices.
  • Enhanced team morale and productivity by establishing positive work environment.
  • Conducted detailed pre-purchase inspections, aiding customers in making informed decisions.
  • Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
  • Assisted in development of predictive maintenance program, reducing unexpected breakdowns.
  • Facilitated knowledge sharing sessions on latest automotive technology trends among team.
  • Increased vehicle reliability by conducting regular maintenance and thorough inspections.
  • Led team to improve repair turnaround times, coordinating tasks to ensure efficient workflow.
  • Optimized workshop layout for improved efficiency, reducing time vehicles spent in repair.
  • Trained new mechanics in diagnostic techniques, raising overall skill level of team.
  • Resolved electrical issues to enhance vehicle functionality and user experience.
  • Customized vehicles according to client specifications, enhancing their overall satisfaction.
  • Reduced downtime for clients, swiftly identifying and addressing mechanical faults.
  • Diagnosed complex engine issues to restore vehicle performance, ensuring customer satisfaction.
  • Contributed to revenue growth by upselling additional services when appropriate.
  • Improved engine performance with advanced tuning and modifications.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Performed emissions tests according to standard procedures.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Repaired and replaced worn and damaged components.
  • Investigated customer complaints to identify cause of malfunctions.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Coordinated with parts department to determine availability of necessary components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Corrected faults and maximized performance by rebuilding systems and individual components.

Shop Foreman

Rusnak Porsche + Audi
10.1979 - 12.1982
  • Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Trained and mentored team members on equipment handling and repair techniques.
  • Coordinated scheduling of staff to optimize production efficiency and resource allocation.
  • Implemented process improvements that enhanced productivity and reduced downtime.
  • Conducted quality control inspections to maintain high standards of workmanship.
  • Developed training programs for new hires, fostering a culture of continuous learning.
  • Collaborated with management to identify areas for operational enhancements and cost savings.
  • Monitored inventory levels, facilitating timely ordering of necessary materials and supplies.
  • Used hand and power tools, equipment, and instruments accurately.
  • Oversaw maintenance and repair of shop equipment.
  • Trained and coached employees to improve performance and skills.
  • Directed daily operations of team of [Number] technicians and shop professionals.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
  • Increased shop efficiency by implementing streamlined processes and organizing work areas.
  • Managed materials inside shop and at job locations.
  • Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.

Mechanic (Mazda, Jaguar, Triumph & MG)

Covina Mazda / Southland Motors
06.1974 - 10.1979
  • Diagnosed mechanical issues using advanced diagnostic tools to ensure accurate repairs.
  • Performed routine maintenance and inspections on various vehicle types to enhance performance reliability.
  • Led a team of technicians in executing complex repairs, streamlining workflow and ensuring quality standards were met.
  • Developed training materials for new hires, improving onboarding process and enhancing team productivity.
  • Implemented preventive maintenance schedules, reducing breakdown incidents and extending equipment lifespan.
  • Collaborated with parts suppliers to optimize inventory management, ensuring timely availability of necessary components.
  • Evaluated repair processes and introduced efficiency improvements, resulting in reduced turnaround times for service requests.
  • Mentored junior mechanics on best practices for safety protocols and technical procedures, fostering skill development within the team.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
  • Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
  • Calculated costs of materials and labor to prepair detailed repair estimates.
  • Participated in ongoing training programs to stay current on industry trends and best practices.
  • Enhanced team morale and productivity by establishing positive work environment.
  • Conducted detailed pre-purchase inspections, aiding customers in making informed decisions.
  • Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
  • Assisted in development of predictive maintenance program, reducing unexpected breakdowns.
  • Increased vehicle reliability by conducting regular maintenance and thorough inspections.
  • Led team to improve repair turnaround times, coordinating tasks to ensure efficient workflow.
  • Optimized workshop layout for improved efficiency, reducing time vehicles spent in repair.
  • Trained new mechanics in diagnostic techniques, raising overall skill level of team.
  • Resolved electrical issues to enhance vehicle functionality and user experience.
  • Customized vehicles according to client specifications, enhancing their overall satisfaction.
  • Reduced downtime for clients, swiftly identifying and addressing mechanical faults.
  • Diagnosed complex engine issues to restore vehicle performance, ensuring customer satisfaction.
  • Contributed to revenue growth by upselling additional services when appropriate.
  • Improved engine performance with advanced tuning and modifications.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Repaired and replaced worn and damaged components.
  • Investigated customer complaints to identify cause of malfunctions.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Coordinated with parts department to determine availability of necessary components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Corrected faults and maximized performance by rebuilding systems and individual components.

Education

GED -

Fountain Valley H. S.
Fountain Valley, CA

No Degree - Automotive Automatic Transmission

Pasadena City College
Pasadena, CA
10-1978

No Degree - Gas Welding

Pasadena City College
Pasadena, CA
10-1977

Skills

  • Replacing parts
  • Brake systems
  • CAN bus systems
  • Powertrain systems
  • Engine repair
  • Air conditioning
  • Suspension systems
  • Inspecting vehicles
  • Advanced diagnostics
  • Vehicle inspections
  • Exhaust systems
  • Steering systems
  • Automotive electronics
  • Heating systems
  • Fuel systems
  • Operating air compressors
  • Emissions control
  • Electrical systems
  • Manual transmissions
  • Rebuilding engines
  • Ignition systems
  • OBD-iI diagnostics
  • Performance tuning
  • Stability control systems
  • Detecting refrigerant leaks
  • Drivability issues
  • Tire mounting and balancing
  • Cooling systems
  • Supercharging systems
  • Automatic transmissions
  • Direct fuel injection
  • Advanced troubleshooting
  • Continuously variable transmission
  • Variable valve timing
  • TPMS systems
  • Electric power steering
  • Body electrical systems
  • Electrical circuits diagrams
  • Starting systems
  • Driveability diagnosis
  • All-wheel drive
  • Suspension systems understanding
  • Traction control systems
  • Four-wheel drive
  • Operating pneumatic tools
  • Transmission repair
  • Charging systems
  • Turbocharging systems
  • Electronic fuel injection
  • Computerized systems
  • Strong work ethic
  • Problem-solving
  • Time management
  • Hand and power tools
  • Attention to detail
  • Troubleshooting skills
  • Electrical experience
  • Team collaboration
  • Transmissions
  • Verbal and written communication
  • Valid Driver's license
  • Brake systems understanding
  • Heavy lifting
  • Engine rebuilds
  • Installing equipment
  • Heating and air conditioning
  • Flexible schedule
  • Welding and fabrication
  • Vehicle inspection
  • Soldering skills
  • Electrical repair procedures
  • Electrical failure repairs

Timeline

ASE Certified Master Automotive Tech / Mechanic

NTB-National Tire & Battery
09.2017 - 05.2018

Senior Master ASE Mechanic

Colorado Auto Finders
09.2015 - 04.2017

Shop Foreman

Rusnak Porsche + Audi
10.1979 - 12.1982

Mechanic (Mazda, Jaguar, Triumph & MG)

Covina Mazda / Southland Motors
06.1974 - 10.1979

GED -

Fountain Valley H. S.

No Degree - Automotive Automatic Transmission

Pasadena City College

No Degree - Gas Welding

Pasadena City College

ASE Master Automotive Certification from 1982 - 2022

Began my Automotive Career at age 18 at Covina Mazda, I was initially Hired and Trained to rebuild Rotary Engines

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Randy Mueller