Randy Murawski
Springfield,Mo
Summary
Dynamic leader with a track record of enhancing operational efficiency and team performance. Skilled in analyzing data trends to inform strategic initiatives, committed to delivering measurable improvements in service delivery.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Media Solutions Research Assistant
OnMedia Ad Sales a Division of Mediacom
Springfield, MO
10.2014 - Current
- Conducted comprehensive market research to support advertising strategies and client campaigns.
- Analyzed data trends using advanced analytics tools to inform strategic decision-making.
- Collaborated with cross-functional teams to streamline project workflows and enhance communication.
- Developed detailed reports summarizing research findings for internal stakeholders and client presentations.
Casualty Claims Exotic Car, and Marine Specialist
American National Insurance
09.2011 - 09.2014
- Developed strategic insurance solutions to enhance client satisfaction and retention.
- Analyzed market trends to identify opportunities for product improvement and competitive positioning.
- Implemented training programs to elevate team performance and ensure compliance with industry standards.
- Collaborated with cross-functional teams to streamline operational processes and improve service delivery efficiency.
Casualty Claims Manager
American Family Insurance
Springfield, MO
02.1988 - 08.2011
- Led claims processing initiatives to enhance operational efficiency and service delivery.
- Developed training programs for staff, improving claims assessment accuracy and team performance.
- Analyzed claims data to identify trends, informing strategic decision-making and process improvements.
- Collaborated with cross-functional teams to streamline workflows and reduce claim resolution times.
Education
Master of Science - Insurance
American Institute Chartered Property Casualty Underwriters
Malvern, PA06-2009
Bachelor of Science - Marketing And Personel Management
Missouri Southern State University
Joplin Mo12-1986
Skills
1 I have advanced research skills
2 I have a high level of skill dealing with the public, such as people who walk in without appointments and for taking care of people who do
3 I am an experienced speaker
4 I have a high skill level with Powerpoint, Excel, Word, and Chat GPT
Accomplishments
I started at American Family Insurance and rose to the position of Casualty Claims Manager. After a reorganization of American Family I was offered a full relocation package but chose to stay in Springfield to care for my aging parents. I worked at American National then left the insurance industry for a research position at OnMedia.
Certification
CPCU stands for Chartered Property Casualty Underwriter, a prestigious professional designation in the risk management and insurance industry. Administered by The Institutes, it signifies advanced expertise in property-casualty insurance, ethical standards, and risk management, often referred to as the "CPA of the insurance industry"
Timeline
Media Solutions Research Assistant
OnMedia Ad Sales a Division of Mediacom
10.2014 - Current
Casualty Claims Exotic Car, and Marine Specialist
American National Insurance
09.2011 - 09.2014
Casualty Claims Manager
American Family Insurance
02.1988 - 08.2011
Master of Science - Insurance
American Institute Chartered Property Casualty Underwriters
Bachelor of Science - Marketing And Personel Management
Missouri Southern State University