Randy Nielson
Waxahachie
Summary
Dynamic leader with a proven track record at Primo Water and Sparkletts Water, enhancing operational efficiency and fostering excellent interpersonal relationships. Spearheaded cross-functional teams to surpass organizational goals, demonstrating expertise in staffing oversight and facility management. Achieved significant improvements in operational quality and employee performance, embodying a commitment to excellence and collaboration.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Primo Water
07.2022 - 01.2025
- Managed cross-functional teams, fostering collaboration and aligning efforts with organizational objectives.
- Facilitated cross-departmental projects using project management software, achieving on-time delivery and improved teamwork.
- Developed standard operating procedures, enhancing consistency and operational quality.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Traveled to over 2 locations per week to manage each store and perform reviews of individual managers and employees at 11 locations over 4 states.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
Area Operations Manager
Primo Water
02.2021 - 07.2022
- Improved operational efficiency by streamlining processes and implementing best practices.
- Managed multiple teams, fostering collaboration and cross-functional communication for better project outcomes.
- Facilitated smooth transitions during organizational changes by maintaining open lines of communication with all stakeholders.
- Led regional expansion efforts into new markets, establishing a solid presence in untapped territories while maintaining consistent brand identity.
Operations Manager
Sparkletts Water
10.2015 - 02.2021
- Conducted process audits to identify areas for improvement and implemented best practices.
- Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Route Specialist
Sparkletts Water
01.2008 - 10.2015
- Prioritized urgent deliveries when necessary to meet tight deadlines without compromising overall route performance.
- Maintained vehicle safety, conducting thorough pre-trip inspections and addressing any issues promptly.
- Assisted in training new hires, sharing best practices for navigation, time management, and safety protocols.
- Adhered to all company policies and regulations while navigating various routes across diverse territories.
Route Sales Representative
Sparkletts Water
09.2001 - 01.2008
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Immediately addressed problems with customers to promote speedy resolution.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
Tire Retread Technician
Tyack Tires
06.1988 - 09.2001
- Upheld high standards of quality assurance through diligent adherence to company policies, procedures, specifications, and regulatory requirements.
- Supported inventory management by accurately recording incoming casings and completed retreads.
- Identified potential issues during inspection, ensuring proper repairs were made before moving forward in the retreading process.
- Achieved consistent product quality through thorough visual and tactile inspections of finished retreads.
- Ensured workplace safety by adhering to strict guidelines and protocols during the retreading process.
Education
High School Diploma -
North High School
Bakersfield, CA06-1988
Skills
- Operational efficiency
- Excellent interpersonal skills
- Staffing oversight
- Warehouse management
- Forecasting
- Facility management
Certification
- Forklift Certification
- Smith System Certified Trainer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCompany Culture401k matchHealthcare benefitsPersonal development programsCareer advancementLanguages
English
Full Professional
Interests
Classic cars, Home improvement projects
Timeline
Regional Operations Manager
Primo Water
07.2022 - 01.2025
Area Operations Manager
Primo Water
02.2021 - 07.2022
Operations Manager
Sparkletts Water
10.2015 - 02.2021
Route Specialist
Sparkletts Water
01.2008 - 10.2015
Route Sales Representative
Sparkletts Water
09.2001 - 01.2008
Tire Retread Technician
Tyack Tires
06.1988 - 09.2001
High School Diploma -
North High School
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