Summary
Overview
Work History
Education
Skills
Timeline
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Randy Perez Acosta

Las Vegas

Summary

Driven Repair Technician and Sales Associate with a proven track record at Wireless Toyz, adept in customer service and problem-solving. Excelled in bilingual communication and teamwork, significantly enhancing repair success rates. Skilled in utilizing diagnostic tools and managing time efficiently, ensuring high-quality standards in all tasks.

Overview

3
3
years of professional experience

Work History

Sales Associate

Metro by T-Mobile
08.2023 - 09.2024
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.

Repair Technician

Wireless Toyz
09.2021 - 11.2022
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Completed all repair and maintenance activities promptly and to high quality standards.

Education

High School Diploma -

Del Sol High School
Las Vegas, NV
2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Exceptional customer service
  • Bilingual (Spanish)

Timeline

Sales Associate

Metro by T-Mobile
08.2023 - 09.2024

Repair Technician

Wireless Toyz
09.2021 - 11.2022

High School Diploma -

Del Sol High School

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Randy Perez Acosta