Summary
Overview
Work History
Education
Timeline
Generic

Randy Pressley

Alexandria,VA

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Campaign Management

Atomic Marketing
10.2023 - 05.2024
  • Streamlined internal processes for more efficient campaign management and execution for AT& T products.
  • Proactively identified and resolved any potential issues or ensuring smooth execution and client satisfaction.
  • Supported ongoing improvements in campaign management systems by providing valuable feedback on new features or enhancements needed from a trafficker''s perspective.
  • Trained junior team members in best practices for media strategy development and campaign management, enhancing overall team productivity and performance.
  • Mentored junior team members, providing guidance on best practices in campaign management and professional growth opportunities.

Resident Coordinator

Brightview Senior Living Home
10.2023 - 05.2024
  • Maintained a professional demeanor and appearance, following nursing home policies regarding uniform and grooming standards.
  • Provided exceptional customer service when interacting with residents during their stay, creating a positive impression of the nursing home commitment towards excellence.
  • Enforced policies and safety standards through building and room rounds.
  • Supported personal needs of residents dealing with diverse conditions.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Removed bed sheets, used towels from rooms and other bathroom amenities such as, paper towels, toilet paper and soap.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.


Mover

Paradox Moving
09.2022 - 06.2023
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes. Loaded and unloaded trucks with customer possessions or merchandise.

Team Leader

Skyzone
11.2020 - 01.2022
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Set up and broke down equipment and supplies used in activities, focusing on safe handling.
  • Monitored and ensured children's safety during activities.


Loader

UPS
03.2021 - 12.2021
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.

Package Handler

Amazon Sortation Center
02.2020 - 02.2021


  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.

Education

No Degree - Sports Medicine

Allegany College of Maryland
Cumberland, MD

High School Diploma -

Mount Vernon High School
Alexandria, VA
06.2019

Timeline

Campaign Management

Atomic Marketing
10.2023 - 05.2024

Resident Coordinator

Brightview Senior Living Home
10.2023 - 05.2024

Mover

Paradox Moving
09.2022 - 06.2023

Loader

UPS
03.2021 - 12.2021

Team Leader

Skyzone
11.2020 - 01.2022

Package Handler

Amazon Sortation Center
02.2020 - 02.2021

No Degree - Sports Medicine

Allegany College of Maryland

High School Diploma -

Mount Vernon High School

Similar Profiles

CREATE PROFILE
Randy Pressley