I have over a decade experience in the IT industry. Currently I work for the IT team at Broadcom Inc, which is a global leader that designs, develops and supplies semiconductor and infrastructure software solutions. I ensure system availability and uptime of over 4,000+ systems, which include monitoring, managing, and implementing system redundancy and high-availability. I am pursuing a degree in Cybersecurity and Cloud Computing at Front Range Community College. I also have a B.B.A of Business Administration and Management.
Extensive knowledge of a Service Desk ticketing systems. Specifically with Firewalls, Routers/Switches as well as DNS activation. Experience with Linux-based-servers as well as WIndows Server. TCP, UDP, ICMP. Excellent customer service skills and the ability to relay customer needs to pivotal team-members.
Involved in manufacturing, inspection, and documentation used to produce systems for manufacture of camera phones used in Apple iPhone and Samsung phones. Assisted process engineers with experiments for development of novel plastic molding process.
Acted as go-between for the developers and the end-users. This occurred before, during and after the launch of our software platform.
FIrewalls configuration (linux/MS)
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