Randy Reed
DAYTON,TX
Summary
Proven leader in warehouse efficiency, adept in forklift operation and team collaboration, significantly improved operations at Conns Distribution Center. Expert in warehouse management systems and fostering safety awareness, leading to a notable reduction in workplace accidents. Skilled in driving high-performance teams to exceed productivity goals through effective training and leadership.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
Conns Distribution Center
Houston, TX
03.2018 - 10.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Warehouse Supervisor
Conns Distribution Center
Houston, TX
10.2016 - 03.2018
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supported production workers in meeting goals without compromising safety and compliance.
- Performed troubleshooting to resolve issues with equipment, devices and products.
Forklift Operator
Conns Distribution Center
Houston, TX
11.2001 - 10.2016
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Completed cycle counts and monthly inventory.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Education
Diploma -
Dayton High School
Dayton, TX05.2000
Skills
- Forklift Operation
- Forklift Operator Certification
- Loading and unloading
- Shipping and receiving
- Team Player
- Warehouse Operations
- Warehouse Safety
- Material Handling
- Safety awareness
- Teamwork and Collaboration
- Order Picking
- Order picking and processing
- Safe driver
- Punctual and Reliable
- Palletizing
- Materials Handling
- Problem-Solving
- Shipping and receiving expert
- OSHA Compliance
- Heavy equipment operations
- Storage and Organization
- Lift Equipment Operation
- Inventory Control
- Equipment Inspections
- Warehouse Management
- Warehouse Management Systems
- Incident Reporting
- Freight Counts
- Lifts up to 100 pounds
Accomplishments
Train the trainer certification through Crown
Certification
Forklift Certified
Timeline
Operations Manager
Conns Distribution Center
03.2018 - 10.2024
Warehouse Supervisor
Conns Distribution Center
10.2016 - 03.2018
Forklift Operator
Conns Distribution Center
11.2001 - 10.2016
Diploma -
Dayton High School