Randy Risolio
Franklinton,NC
Summary
Range manager with extensive experience in customer relationship management and employee training. Proven track record of resolving customer issues swiftly and optimizing communication channels to enhance workflow. Committed to leveraging expertise to boost operational efficiency and strengthen brand reputation.
Overview
3
3
years of professional experience
Work History
Range manger
Capitol range and firearms
Youngsville, North Carolina
03.2023 - Current
- Supervised staff to ensure compliance with safety regulations, fostering a safe work environment.
- Trained employees on product knowledge and customer service techniques, enhancing customer satisfaction.
- Coached team members to enhance job performance and skill development.
- Assigned tasks based on associates' skills to optimize team productivity.
- Established processes to ensure efficient workflow throughout the organization.
- Streamlined communication channels, improving information flow and decision-making speed.
- Addressed customer complaints and issues promptly, preserving brand reputation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Ceritifcation - Horse Husbandry
Moorpark College
Moorpark, CA06-1986
High School Diploma -
John Bourroughs
Burbank, CA06-1984
Skills
- Safety management
- Compliance monitoring
- Process optimization
- Staff supervision
- Task delegation
- Employee training
- Customer relationship management
Timeline
Range manger
Capitol range and firearms
03.2023 - Current
Ceritifcation - Horse Husbandry
Moorpark College
High School Diploma -
John Bourroughs