Summary
Overview
Work History
Education
Skills
Timeline
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Randy Ross

Battle Ground,WA

Summary

Knowledgeable engineering technician with solid background in product development and capable of leading a team. Displayed exceptional problem-solving skills and consistently contributed to team success through collaborative efforts and adaptability.

Overview

24
24
years of professional experience

Work History

Senior Engineering Technician / Lab Operations Coordinator / Safety Team Member

Powin
09.2022 - 04.2025
  • As a BESS (Battery Energy Storage System) technician, I was responsible for troubleshooting, upgrading, repairing, and testing high voltage battery stacks using a range of equipment and wearing proper PPE such as CAT2 & CAT4 gear. In this role, I also served on the safety team. I coordinated, prioritized, and set daily goals while running a morning stand-up meeting. I sent these goals out to the larger engineering team for coordination purposes. I also worked closely with the purchasing department to procure all the lab needs from tools, production parts, and rental equipment using NetSuite. I worked closely with the design team (including software, firmware, and hardware engineers) to test and implement changes for increased quality control. This work includes documentation as well as working with the field support team to fix issues they encounter at customer sites.
  • Reason for leaving: laid off

Technical Support Supervisor / Safety Committee Member

3D Systems
01.2019 - 08.2022
  • Each day, I coordinated, prioritized, and delegated clear goals to my employees. I also lead project team meetings and communicated daily to the broader team through reports that detailed current test fleet status for multiple projects. I set goals for performance and deadlines that aligned with 3D Systems' plans and visions. I organized workflow and ensured that my employees understood their duties. I monitored my employee's productivity, approved/edited their timecards, and provided constructive feedback and coaching as needed and during reviews. I also managed a Change Tryout process that provided design improvements, cost control, & synergy between engineering and manufacturing.
  • I was also a member of the Safety Committee where I attended weekly meetings with fellow committee members as well as onsite company EH&S personnel. I was responsible for performing quarterly safety audits of my designated zone, and making corrections as well as teaching fellow employees. I also wrote reports that apply to their work area. I was also responsible for fielding questions and concerns about safety protocols as well as installing safety and health equipment onsite, which included designing all of the safety signage around the site.
  • Reason for leaving: laid off

Change Tryout Management / Configuration Management / Fleet Management

3D Systems
04.2015 - 12.2018
  • Through my work in MJP fleet and CTO management, I helped to deliver an extraordinary product to our customers. My focus was to improve the product. I provided diligent and persistent actions in order to deliver an amazing experience to our customers. Each day, I helped coordinate, prioritize, and delegate clear goals to technicians and operators. I also communicated daily to the team through reports that detail current fleet status. My Change Tryout work provided design improvements and cost control as well as synergy between engineering and manufacturing.
  • Reason for leaving: promotion

Cabling Engineer / Configuration Management / Change Tryout Management

3D Systems
01.2014 - 04.2015
  • I was responsible for helping coordinate 3D System's most reliable product. I tracked issues real time and coordinated actions to fix issues. I was also responsible for designing cabling for this project. Cabling design required interfacing with mechanical, electrical, and software engineers, as well as vendors and cable manufacturing companies.
  • Reason for leaving: promotion

Configuration Management / Engineering Support / Change Tryout

Xerox
04.2005 - 12.2013
  • In this position, I interfaced with mechanical, electrical, and software engineers, as well as buyers, SQEs, QA, and MFG personnel worldwide to introduce new parts into current and future office printer products. These new parts provided design improvements and cost control. I was responsible for installing these parts and tracking the configuration of these parts in QA test vehicles. I also helped pilot new builds by documenting issues real time and coordinating actions to fix issues. I was also responded to trouble tickets to fix broken printers on campus.
  • Reason for leaving: acquisition

Product Development Technician

Xerox (Temp Status)
07.2002 - 04.2005
  • I worked as a technician responsible for testing circuit boards, making cables, performing upgrades and providing support on prototype printers, and test fixtures. My focus was to support the engineering staff and make their job easier and more efficient.
  • Reason for leaving: converted to permanent employee

Electrician's Apprentice

Ross Electric
05.2001 - 06.2002
  • I was Responsible for wiring and troubleshooting industrial, commercial, and residential buildings. Daily jobs included: lighting, outdoor wiring, appliances, heating, ventilating, telephone, cable, and audio equipment.
  • Reason for leaving: laid off

Education

Associate of Applied Science - Electronics Engineering

ITT Technical Institute
Portland, OR
06.2000

Skills

  • Coordination
  • Communication
  • Teamwork
  • Detail Oriented
  • Driven
  • Safety-minded
  • Collaborative

Timeline

Senior Engineering Technician / Lab Operations Coordinator / Safety Team Member

Powin
09.2022 - 04.2025

Technical Support Supervisor / Safety Committee Member

3D Systems
01.2019 - 08.2022

Change Tryout Management / Configuration Management / Fleet Management

3D Systems
04.2015 - 12.2018

Cabling Engineer / Configuration Management / Change Tryout Management

3D Systems
01.2014 - 04.2015

Configuration Management / Engineering Support / Change Tryout

Xerox
04.2005 - 12.2013

Product Development Technician

Xerox (Temp Status)
07.2002 - 04.2005

Electrician's Apprentice

Ross Electric
05.2001 - 06.2002

Associate of Applied Science - Electronics Engineering

ITT Technical Institute

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Randy Ross