Randy Sanchez
Allentown,PA
Summary
Dedicated Correctional Officer and CERT member skilled in maintaining facility order and managing high-stress situations. Demonstrates strong leadership in operations management, effectively supervising teams while ensuring compliance with safety protocols. Bilingual communicator adept at conflict resolution and crisis intervention.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Correctional Officer
Northampton County
Allentown, PA
01.2025 - Current
- Emergency Response: Serve as an active member of the Correctional Emergency Response Team (CERT), responding to critical incidents and maintaining facility-wide order.
- Crisis Intervention: Utilize specialized de-escalation techniques to resolve high-stress conflicts and maintain a safe environment for staff and inmates.
- Tactical Oversight: Supervise incarcerated individuals, ensuring strict compliance with institutional rules and safety protocols.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Ensured safe and secure transport of inmates to maintain public safety and facility order.: Execute high-priority inmate transfers with a focus on situational awareness and public safety.
- Monitored inmate behavior to ensure safety and security across the facility.
- Responded promptly to emergencies, following established protocols for crisis management.
- Documented daily activities and incidents in detailed reports to support management oversight.
- Collaborated with team members to ensure adherence to facility policies and procedures.
- Completed training sessions focused on safety practices and conflict resolution techniques.
- Engaged with inmates to foster positive relationships and effectively address concerns.
Assistant Manager / Logistics Lead
Tacos Y Tequila
- Oversaw daily operations and evaluated staff performance at Tacos Y Tequila, Quick Logistics, and Macy’s Call Center.
- Streamlined workflows in logistics and mailroom environments (Lehman College), resulting in improved delivery timelines and accuracy.
- Managed industrial machinery (Big Geyser) and construction/demolition projects, achieving a zero-accident safety record.
Sales Representative / Associate
Various Companies
- Expanded market share by representing major distributors (Manhattan Beer, L&R) and managing high-volume accounts.
- Delivered exceptional service in retail and hospitality environments, including Aeropostale, Burlington, and Brooklyn Diner.
Education
High School Diploma -
Monroe High School
The Bronx, NY 09.2011 - 05.2015
Skills
- Emergency Response (CERT)
- Inmate Transport
- Conflict Resolution
- Team Supervision
- Operations Management
- Staff Training
- Bilingual Fluency
- Sales & Negotiations
- Crisis De-escalation
- Defensive Driving (Smith System)
- Inventory Control
- Supply Chain
Certifications And Technical Skills
CPR Certified, Smith System Defensive Driving, Axon Taser 7, CERT Tactical Training, Firearms Safety (In Progress), Inmate Transport, Microsoft Office Suite (Word, Excel, PowerPoint), Native fluency in English and Spanish
Core Competencies
Emergency Response (CERT), Inmate Transport, Conflict Resolution, Team Supervision, Operations Management, Staff Training, Bilingual Fluency, Sales & Negotiations, Crisis De-escalation, Defensive Driving (Smith System), Inventory Control, Supply Chain
Timeline
Correctional Officer
Northampton County
01.2025 - Current
High School Diploma -
Monroe High School
09.2011 - 05.2015
Assistant Manager / Logistics Lead
Tacos Y Tequila
Sales Representative / Associate
Various Companies