Randy Sanders
Belleair
Summary
Dynamic Regional Operations Manager recognized for a strong commitment to excellence in performance and customer satisfaction. Expertise in conducting comprehensive operational reviews and effectively leading regional management teams to achieve strategic goals. Proven knowledge in budgeting, succession planning, and performance management ensures alignment with organizational objectives while fostering a culture of continuous improvement. Passionate about driving operational efficiency and enhancing team collaboration to deliver exceptional results.
Overview
2026
2026
years of professional experience
Work History
Regional Operations Manager
Home Franchise Concepts- Budget Blinds
Irvine, CA
01.2023 - Current
- Responsible for 86 franchise owners/locations in Florida and Georgia with combine revenues of 100M
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Mentored franchise owners on best practices, driving consistency in service delivery across regions.
- Facilitated training programs and regional meetings for staff, enhancing operational competencies and team cohesion.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
Regional Director of Franchise Operations
UNITS Moving & Storage
Charleston, South Carolina
01.2022 - 01.2023
- Facilitated Annual Planning and Franchise Business Review process with assigned Franchisees to assess performance based on goals and commitments.
- Interpret performance data to provide coaching, follow up and the monitoring of recommendations on priorities for Franchisee to address as well as providing company wide best practices and KPIs.
- Partnered in development of sales teams, sales strategies and programs for new franchise locations with focus on B2B.
- Served as a liaison between franchisors and franchisees, communicating concerns, feedback, and best practices between the two groups.
- Assisted in the development of new franchise onboarding/training as well as
- Organized and participated in franchise wide regional meetings and round table discussions on business operations, marketing, and other aspects of running a successful franchise.
- Conducted market research to identify new opportunities for growth and expansion within the franchise system with focus on successful competing against fixed storage and portable storage competitors.
Senior Franchise Business Manager
PODS, Inc.
Clearwater, Florida
01.2017 - 01.2019
- Extensive partnering with franchisees, including two UK joint ventures, and their respective management teams, including on-site training, generating revenues of $60M+.
- Developed commercial and go-to market strategies to maximize profit through grass-root marketing techniques, strong real estate contracts, and increased operational efficiencies.
- Partnered with franchisee management and staff regarding operations, marketing and advertising, HR development and cost management to maximize revenue as well as franchise/franchisor relations.
- Provided support to franchise markets through
- The cultivation of “best practices” throughout the PODS franchise program.
- PODS internal benchmarks, franchise performance metrics, revenue, utilization rates, sales, customer satisfaction and level of implementation.
- Coordinated national disaster/emergency response efforts in impacted PODS territories.
- PODS CEO Summit Award (2016)
Franchise Business Manager
PODS, Inc.
Clearwater, Florida
2003 - 01.2017
- Facilitated Annual Planning and Franchise Business Review process with assigned Franchisees to assess performance based on goals and commitments.
- Interpret performance data to provide coaching, follow up and the monitoring of recommendations on priorities for Franchisee to address.
- Instrumental in supporting the expansion of franchisee sales, profitability, and network growth, while delivering a consistent brand experience
- Growing the enterprise from 30 to 165 franchise locations and exceeding revenue goals over the span of 19 years.
- Assisted in the development of PODS first Franchise Liaison department.
- Assisted in the development/management of PODS, Inc. Rapid Response Program.
- Coordination of on-site presence with FEMA.
- Recruitment/coordination of emergency nationwide franchisee assistance (i.e. drivers, warehouse staff, managers)
- Worked closely with the Director of Franchise Development in franchise sales due diligence and training.
- Developed and managed Regional Franchisee Training Conferences.
Education
Journalism/Sociology
University of Mississippi
Oxford, Mississippi01.1993
Skills
- Franchise professional with 20 years of experience in all areas of franchising including international operations, development, real estate, conversion, marketing, compliance, and revenue management
- Significant experience in franchise mergers & acquisitions, strategic planning, portfolio optimization, best practice sharing, long-range planning and P&L management
Timeline
Regional Operations Manager
Home Franchise Concepts- Budget Blinds
01.2023 - Current
Regional Director of Franchise Operations
UNITS Moving & Storage
01.2022 - 01.2023
Senior Franchise Business Manager
PODS, Inc.
01.2017 - 01.2019
Franchise Business Manager
PODS, Inc.
2003 - 01.2017
Journalism/Sociology
University of Mississippi