Randy Santos
Miami,FL
Summary
Engaging Sales Associate/ Warehouse Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
6
6
years of professional experience
Work History
Sales Associate/ Warehouse Associate
Rooms To Go
Hialeah, FL
06.2019 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Assisted in loading finished goods onto delivery vehicles as required.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Secured items in truck by strapping over protective padding.
Runner
Duty Free Americas Inc.
Miami, FL
06.2018 - 06.2019
- Greeted customers and provided excellent customer service.
- Delivered goods, documents, and parcels to clients in a timely manner.
- Maintained up-to-date records of deliveries made.
- Provided assistance to customers when necessary by answering questions or providing product information.
- Responded promptly to customer inquiries about their orders or deliveries.
- Effectively multitasked within fast-paced environment.
Education
GED -
Miami Dade College
Miami, FL06-2020
Skills
- Product Sales
- Order Processing
- Customer Needs Assessment
- Reliable and punctual
- Problem-Solving
- Product Recommendations
- Goal-Oriented
- Multi-tasking strength
- Teamwork and Collaboration
- Sales expertise
- Stocking and Receiving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate/ Warehouse Associate
Rooms To Go
06.2019 - Current
Runner
Duty Free Americas Inc.
06.2018 - 06.2019
GED -
Miami Dade College
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