Summary
Overview
Work History
Education
Skills
Timeline
Randy Savino

Randy Savino

Design / Retail Sales
Kansas City,MO

Summary

A highly motivated professional with diverse experience in Interior Design, Project Management, and Home Remodeling. Leadership Conflict resolution. Time management. Coaching and mentoring. Goal oriented. Ensuring the ultimate goal of complete customer satisfaction. Proficient in Microsoft Office applications: Access, Excel, PowerPoint, Word, and Apple iWork applications: Keynote, Numbers, Pages. Operations Purchasing and ordering Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities, and interpersonal communication strengths.

Overview

15
15
years of professional experience

Work History

Store Manager

Parachute Home
Kansas City , MO
09.2022 - 12.2023
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
  • Completed point-of-sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at the front counter, answering questions regarding products.
  • Assisted with hiring, training, and mentoring new staff members.tl
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

General Manager / Calico Design Shop

Calico Design Shop
Overland Park, KS.
11.2020 - 08.2023
  • Supervise, train, and assist employees like Sales Representatives and Retail Store
  • Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles
  • Seek ways to better promote the store, product line, and service within the store
  • Maintain proper inventory levels, ensure stocking, implement purchasing plans, and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals
  • Manage all controllable costs with a view to maintaining profitability
  • Monitored financial performance, set budgets, and control expenses to provide financial stability and long-term organizational growth.
  • Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills..
  • Assisted in recruiting, hiring, and training team members.
  • Supervised the creation of exciting merchandise displays to catch the attention of store customers.

Personal Assistant / Operations

Discount Sales Outlet. Mission Kansas
06.2020 - Current
  • Researched and executed Point of Sale system
  • Managed inventory levels and counts.
  • Increased Social Media Awareness
  • Created Plangrams for Floor moves and updates
  • Store Visuals.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
  • Displayed absolute discretion in handling confidential information
  • Oversaw personal and professional calendars and coordinated appointments for future events
  • Kept detailed track of household and maintenance inventory and schedules
  • Maintained appropriate filing of personal and professional documentation
  • Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp, and Asana
  • Identified needs and coordinated plans for travel and out-of-town functions
  • Completed household tasks by assisting with laundry, light housekeeping, and grocery shopping

Showroom / Operations Manager

Mitchell Gold + Bob Williams Home Furnishings, Leawood
, Ks.
12.2018 - 04.2018
  • Showroom-presentation
  • Execute and maintain visual standards
  • Review Purchase and Sales Orders
  • Adhere to weekly and monthly payroll budgets
  • Ordering supplies and adhering too provided budget
  • Shipping and Receiving
  • Community outreach.

Assistant Store Manager

Pottery Barn
San Diego, CA.
10.2008 - 12.2017
  • Provide clients with design services, special orders, courier deliveries, in-home installations
  • Effective communication and organizational skills
  • Training and development
  • Certified Design Specialist trainer
  • Forecasting and sales planning
  • Assisted Design team with all projects to ensure support and solutions
  • Maintaining impeccable standards for visual presentations
  • Floor plans
  • Perform tasks of assisting corporate managers in preparing Floor sets and Corporate retail visits
  • Coordinated and executed in store special events and functions
  • Handle responsibilities of DOR, nightly and weekly business recaps and reports.

Education

Some College (No Degree) - Criminal Justice

National University, La Jolla, CA

C.A.D.C. Certification - Addition Treatment

Mueller College, San Diego Mesa College
05.2011

GPA: 4.0

R.O.P. Occupation Center, Santee, CA.
05.1996

Registered Recovery Worker, C.A.

  • Completed professional development in Psychology.
  • Continuing education in Psychology.

Skills

  • ADP
  • Icovia Room Planner
  • CSTAR charting and client development
  • STORIS Retail clientele system (CRM)
  • Lightspeed POS retail
  • Knowledge of design techniques
  • General ledger management

Timeline

Store Manager - Parachute Home
09.2022 - 12.2023
General Manager / Calico Design Shop - Calico Design Shop
11.2020 - 08.2023
Personal Assistant / Operations - Discount Sales Outlet. Mission Kansas
06.2020 - Current
Showroom / Operations Manager - Mitchell Gold + Bob Williams Home Furnishings, Leawood
12.2018 - 04.2018
Assistant Store Manager - Pottery Barn
10.2008 - 12.2017
National University - Some College (No Degree), Criminal Justice
Mueller College, San Diego Mesa College - C.A.D.C. Certification, Addition Treatment
R.O.P. Occupation Center - ,
Randy SavinoDesign / Retail Sales