RANDY S. BURDICK
Avondale,USA
Summary
Accomplished District & Operations Manager with over 20 years of experience in multi-million dollar operations. Proven ability to effectively manage teams and drive sales growth. Skilled in identifying and resolving operational issues and developing creative solutions to improve business operations. Established success in leading teams to exceed sales, customer service and operational goals.
Overview
20
20
years of professional experience
Work History
General Contractor
Bridgestone Homes
02.2023 - 10.2025
- Led a team of 60 workers to complete six projects ahead of schedule, resulting in a 11% increase in client satisfaction.
- Implemented cost-saving measures that reduced project expenses by 12% while maintaining high quality standards.
- Coordinated the construction of several new-build projects, from start to finish.
- Prepared detailed project estimates and cost reports.
- Resolved disputes between clients, subcontractors, and suppliers.
- Performed extensive on-site inspections to ensure all safety regulations were met.
- Communicated project progress to clients, suppliers, and subcontractors.
Operations Manager
Amazon.com Inc
09.2018 - 09.2023
- Implemented new efficiency strategies that increased production by 6 1/2% and reduced operating costs by 2%.
- Led a team of 200 employees to achieve maximum output, resulting in a production increase of 6 1/2 %.
- Developed and implemented a safety training program that reduced workplace accidents by 22%.
- Streamlined operational processes resulting in a reduction of injuries and increased production by 18% for the organization.
- Supervised work of all subordinate personnel including.
- Ensured employees were thoroughly trained in processes and business practices/policies.
- Provided direction to employees by ensuring all departmental functions were properly laid out.
- Assisted in the development and implementation of organizational strategies, policies, and procedures.
- Improved operational systems and practices to ensure support for organizational missions and goals.
- Initiated a succession plan with growth opportunities and the capacity to perform operations manager duties.
- Determined sales forecasts and presented figures to management and customers.
- Managed day-to-day processing of accounts receivable, producing correlating reports.
- Responsible for employee safety, productivity, and quality performance.
- Planned, assigned, and directed work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
- Assisted in directing budget processes and overseeing both monthly and quarterly assessments.
- Collaborated cross-functionally to improve communication between departments.
- Terminating, disciplining, and performing evaluations.
Sales And Marketing Director
Smiley Crane/Lifting Solutions
09.2016 - 10.2017
- Increased sales by 30% through strategic marketing campaigns and effective sales strategies.
- Led a team of six sales and marketing professionals to exceed quarterly revenue targets.
- Developed and executed innovative marketing plans that resulted in a 100% growth for Colorado market share.
- Monitored and analyzed competitor activities to ensure competitive advantage.
- Negotiated and secured beneficial partnerships to increase market reach.
- Developed pricing strategies to maximize profits and market share.
- Created and maintained relationships with key customers to increase sales.
- Generated leads for potential sales opportunities.
- Managed customer feedback to improve customer service.
Business Analyst
Global Resources LLC
11.2012 - 07.2016
- Perform comprehensive analysis on small companies ranging from annual revenue of 100K to 100MM.
- Dissect every aspect of the company's operation to find opportunities for improvement.
- Provide qualitative and quantitative solutions to help company maximize its profits and minimize its losses.
- Provide solutions for some companies to keep them from shuttering their doors.
District Manager
Walmart Inc.
10.2005 - 10.2012
- Achieved 3.25% increase in district sales by implementing targeted marketing strategies tailored to local customer preferences.
- Led and developed a high-performing team of 500+sales representatives, resulting in exceeding quarterly sales targets.
- Collaborated with cross-functional teams to streamline operational processes, leading to an improvement in efficiency and cost savings.
- Conducted regular store visits to assess store operations, customer service, and staff performance.
- Developed and maintained relationships with store personnel to ensure effective communication and collaboration.
- Collaborated with regional and corporate teams to ensure compliance with company policies and procedures.
- Developed and maintained district budget to ensure efficient use of resources.
- Analyzed store performance metrics to identify opportunities for improvement and develop strategies to increase revenue.
- Tracked and reported district performance metrics to senior management on a regular basis.
- Provided guidance to store managers in dealing with personnel issues, customer complaints, and operational concerns. Developed and implemented district-wide sales and marketing initiatives to increase store sales.
Skills
- Operations Management
- Budgeting and forecasting
- Complex problem solving
- Motivate and Build Successful Teams
- Communications
- Data Analysis
- P&L management and cost controls
- Safety and regulatory compliance
- Strategic Business Insights
Timeline
General Contractor
Bridgestone Homes
02.2023 - 10.2025
Operations Manager
Amazon.com Inc
09.2018 - 09.2023
Sales And Marketing Director
Smiley Crane/Lifting Solutions
09.2016 - 10.2017
Business Analyst
Global Resources LLC
11.2012 - 07.2016
District Manager
Walmart Inc.
10.2005 - 10.2012