Randy Soto
Knoxville,TN
Summary
- Personable Lead Installer possessing strong work ethic and desire to provide quality workmanship to residential customers.
- History of meeting company goals utilizing consistent and organized practices. Excellent interpersonal skills, Works in a timely and efficient manner to see tough jobs through to completion.
Overview
10
10
years of professional experience
Work History
Lead Installer
GoHero Home Services
11.2022 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Service Technician
LaVergne's Plumbing & Heating
10.2016 - 04.2022
- Provided emergency services to install and repair faucets, toilets, water heaters, tankless units, and showers.
- Unclogged sewers, kitchen and bathroom sinks and tubs using snakes and jetting machinery.
- Repaired and Inspected sewers and piping systems to assess quality and condition.
- Independently worked on projects.
- Mentored service techs and provided technical and service assistance 24/7
- Kept detailed job records using Service Titian and TNFR to maintain up-to-date filing system.
Machine Operator
Olstrom Farms
09.2014 - 09.2016
- Performed routine lubricating, fueling and cleaning loaders.
- Assisted with maintenance and installation of irrigation equipment.
- Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
Groundsman
Soto and Son Construction LLC.
06.2014 - 08.2014
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Monitored inventory and reported items to be restocked for each job, prepared and cleaned construction sites by removing debris.
- loaded and unloaded building materials used for construction.
Education
Associate of Arts - AA/AS-T
Whatcom Community College
Bellingham, WA06.2019
High School Diploma -
Nooksack Valley High School
Sumas, WA2013
Skills
- Licenced Plumber
- Time Management
- Mentoring Abilities
- Attention to Detail
- Task Delegation
Timeline
Lead Installer
GoHero Home Services
11.2022 - Current
Service Technician
LaVergne's Plumbing & Heating
10.2016 - 04.2022
Machine Operator
Olstrom Farms
09.2014 - 09.2016
Groundsman
Soto and Son Construction LLC.
06.2014 - 08.2014
Associate of Arts - AA/AS-T
Whatcom Community College
High School Diploma -
Nooksack Valley High School
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