Randall Staat Jr

Mt.Spokane Ski and Snowboard park

Mead, WA

11.2021 - Current

Answered customer inquiries regarding product features and benefits.
Cleaned and maintained rental skis, boots, poles, bindings, helmets, goggles in accordance with safety regulations.
Organized storage areas for easy access to rental items when needed.
Provided helpful advice about nearby restaurants or lodging options for visitors.
Reported any damaged or defective items immediately to supervisor.
Adjusted bindings to ensure proper fit of customer's boots.
Demonstrated basic skiing and snowboarding skills to help customers choose the right gear.
Inspected rental equipment for any damage or wear and tear prior to renting out.
Processed payments for rentals using a point-of-sale system.
Assisted customers with selecting the appropriate ski size, type, and style based on their skill level and desired terrain.
Stocked shelves with new inventory of rental items such as skis, snowboards, boots.
Supported team members during peak hours by completing tasks quickly and efficiently.
Provided customers with detailed instructions on how to use the equipment safely and effectively.
Instructed customers on proper fitting techniques for ski and snowboard boots and clothing.
Performed minor repairs to rental equipment such as waxing skis, tightening screws.
Checked that all returning equipment was undamaged before accepting returns.
Collected payment by processing credit card transactions.
Processed exchange requests in computer system.
Prepared and submitted reports to supervisor.