Summary
Overview
Work History
Education
Skills
Awards
Professional References
Timeline
Generic

Randy Stephens

Montgomery,Alabama

Summary

Dedicated and results-driven professional with extensive experience in financial management, defense travel systems, law enforcement, and administrative operations. Adept at managing compliance with federal regulations, providing superior customer service, and optimizing organizational efficiency. Proven leadership skills with a background in military service, ensuring operational excellence and adherence to policies.

Overview

14
14
years of professional experience

Work History

DTS Subject Matter Expert

Oasis Systems
06.2023 - Current
  • Ensure compliance with Joint Federal Travel Regulations (JFTR), Joint Travel Regulations (JTR), and DoD Financial Management Regulations
  • Inform supervisors on training needs and performance of employees
  • Prepare reports and manage payments utilizing the Reserve Travel Systems
  • Examine and validate a wide range of travel vouchers
  • Provide exceptional customer service to military and civilian personnel

Owner

The Helpful Company
10.2020 - Current
  • Established and managed a multi-service business, offering PLR ebook sales, dispatching & courier services, and independent ATM deployment.
  • Developed and implemented strategic business plans to drive growth, efficiency, and customer satisfaction across diverse industries.
  • Oversaw daily operations, marketing, financial management, and customer relations to ensure seamless service delivery.
  • Expanded business reach through digital marketing, networking, and partnerships, increasing brand visibility and revenue.
  • Managed logistics and dispatch operations, coordinating efficient courier services to meet client needs.
  • Deployed and maintained independently operated ATMs, generating passive income while enhancing financial accessibility.
  • Provided high-quality PLR eBooks, supporting entrepreneurs and content creators with valuable digital products.
  • Built and nurtured strong client relationships, emphasizing trust, reliability, and superior service.

Lead Voucher Examiner / Organizational Defense Travel Administrator

908th Finance Management
01.2013 - 01.2025
  • Examined and verified travel vouchers for accuracy and compliance
  • Trained personnel on Defense Travel System (DTS) processes
  • Analyzed financial discrepancies and implemented corrective measures

Defense Travel System Technician

Department of the Air Force
02.2017 - 06.2023
  • Managed technical aspects of travel systems to ensure accuracy and compliance
  • Assisted in resolving system hindrances and corrected discrepancies
  • Provided guidance and support to personnel on travel-related matters
  • Conducted audits and maintained financial documentation integrity

Airman and Family Readiness NCOIC

908th Force Support
07.2016 - 09.2020
  • Developed and implemented family readiness services for military personnel
  • Managed compliance areas and evaluated service effectiveness
  • Provided consultation on career assistance, transition, and referrals
  • Assisted personnel with the utilization of Verification of Military Experience and Training (VMET) for employment transition

Unit Program Coordinator

908th Recruiting
01.2017 - 01.2018
  • Developed and maintained administrative processes to enhance efficiency
  • Managed department records, organized files, and facilitated document control
  • Scheduled and coordinated meetings, appointments, and travel arrangements

Police Officer

42nd Security Forces
01.2017 - 12.2017
  • Conducted force protection and security operations
  • Managed security reporting, armed response, and entry control measures
  • Operated communication and detection equipment for security enforcement

Field Team Lead

A2B Tracking Solutions
11.2010 - 03.2014
  • Led inventory marking efforts and data entry processes
  • Reconciled inventory discrepancies and ensured data integrity
  • Provided technical support and training for team members

Education

Associate’s Degree - Entomology

Community College of the Air Force
Montgomery, AL
07.2014

High School Diploma - undefined

Ensley High School
Birmingham, AL
05.2000

Skills

  • Financial & Travel Systems Management
  • Compliance & Regulatory Adherence
  • Leadership & Team Coordination
  • Customer Service & Problem Resolution
  • Administrative & Operational Management
  • Law Enforcement & Security Operations
  • Training & Employee Development
  • Inventory & Data Reconciliation
  • Military Training & Experience Documentation
  • Transition Assistance & Career Development
  • Strong analytical skills
  • Training and mentoring
  • Creative solutions
  • Strategic thinking

Awards

  • Air Force Achievement Medal
  • Armed Forces Reserve Medal
  • Air Reserve Forces Meritorious Service Medal
  • National Defense Service Medal
  • Global War on Terrorism Service Medal
  • Air Force Expeditionary Service Ribbon
  • Air Force Longevity Service Award
  • Air Force NCO PME Graduate Ribbon
  • Air Force Training Ribbon

Professional References

Available upon request

Timeline

DTS Subject Matter Expert

Oasis Systems
06.2023 - Current

Owner

The Helpful Company
10.2020 - Current

Defense Travel System Technician

Department of the Air Force
02.2017 - 06.2023

Unit Program Coordinator

908th Recruiting
01.2017 - 01.2018

Police Officer

42nd Security Forces
01.2017 - 12.2017

Airman and Family Readiness NCOIC

908th Force Support
07.2016 - 09.2020

Lead Voucher Examiner / Organizational Defense Travel Administrator

908th Finance Management
01.2013 - 01.2025

Field Team Lead

A2B Tracking Solutions
11.2010 - 03.2014

High School Diploma - undefined

Ensley High School

Associate’s Degree - Entomology

Community College of the Air Force

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Randy Stephens