Randy Thorpe
Harbor Springs,MI
Summary
Talented professional manager seeking to fill a role within this company. I am ServSafe certified. Have been a member of the Chef's Association in Petoskey, MI for many years. With exemplary work ethic, dedication to customer service and the culinary field.
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Three Way Restaurant Manager
Birchwood Farms and Country Club
04.2020 - Current
- Responsible for all food ordering, inventory, hiring, scheduling, customer complaints and satisfaction and all duties associated with The Three Way restaurant for it to operate smoothly
- Answering directly to GM for restaurant operations
- Maintain kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Promoted positive atmosphere and going above and beyond to guarantee each customer received exceptional food and service.
Breakfast and Lunch Chef
The Depot Restaurant
01.2018 - 04.2020
- Responsible for food inventory, scheduling, preparing customer orders for all breakfast and lunch
- Maintained a clean and organized kitchen workspace for optimal productivity and safety. Keeping all areas up to safety regulations and preventing cross contamination
Lead Line Cook
Teddy's Roadhouse Restaurant
11.2013 - 01.2018
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Increased customer satisfaction rates by promptly addressing concerns and providing solutions to any issues that arose during service.
- Cleaned and sanitized work areas, utensils and equipment.
Education
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Customer-oriented
- Organization and prioritization
- Complaint resolution
- Staff scheduling
- Menu development
- Kitchen equipment operation and maintenance
- Recipes and menu planning
- Food plating and presentation
Activities
I have resided in Harbor Springs with my wife for the last 22 years. I enjoy paddleboarding, bowling, fishing and hiking with my four children and two grandchildren. I feel I bring a positive attitude and work ethic to any work environment that I'm placed in.
Certification
- ServSafe Management Certification
Timeline
Three Way Restaurant Manager
Birchwood Farms and Country Club
04.2020 - Current
Breakfast and Lunch Chef
The Depot Restaurant
01.2018 - 04.2020
Lead Line Cook
Teddy's Roadhouse Restaurant
11.2013 - 01.2018
- ServSafe Management Certification
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