Randy Thurgood
Orem,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
911 Dispatcher
Central Utah 911
03.2020 - Current
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
911 Dispatcher
PGPD
07.2019 - 03.2020
Residential Supervisor
Gateway Academy
06.2014 - 06.2018
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Scheduled fun social and recreational activities for residents.
Education
High School Diploma -
PGHS
Pleasant Grove05.2011
Skills
- Emergency Assessment
- Decision-Making
- Active Listening
- Critical Thinking
Timeline
911 Dispatcher
Central Utah 911
03.2020 - Current
911 Dispatcher
PGPD
07.2019 - 03.2020
Residential Supervisor
Gateway Academy
06.2014 - 06.2018
High School Diploma -
PGHS
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