Motivated professional demonstrating strong work ethic and adaptability. Proven track record of excelling in unsupervised environments and rapidly mastering new skills. Experienced in customer service, multitasking, and time management, consistently delivering positive client experiences.
Overview
14
14
years of professional experience
Work History
senior stylist
sage salon
04.2025 - Current
Consulted with clients to ascertain styling preferences and desired outcomes.
Delivered professional hair styling services, including cutting, coloring, and highlighting.
Managed salon operations to uphold a welcoming atmosphere for clients.
Selected and utilized premium products to enhance service quality.
Collaborated with team members to refine service delivery processes.
Maintained a consistently clean and organized workspace.
Assisted in inventory management by monitoring stock levels of supplies.
Analyzed customer feedback to pinpoint areas for service enhancement.
Lead Stylist
Midnight Mass salon
11.2023 - 04.2024
Oversaw daily salon operations, ensuring cleanliness and a welcoming environment.
Collaborated with team to foster a positive work atmosphere during peak hours.
Conducted regular training sessions to enhance staff skills and product knowledge.
Designed personalized haircut styles based on thorough client consultations.
Managing Stylist
Blowout Rules
10.2019 - 11.2023
Managed appointments and schedules for styling team to optimize daily operations.
Trained junior stylists on best practices, enhancing service quality and efficiency.
Maintained cleanliness and organization of salon tools to ensure a safe environment.
Developed promotional materials to attract new clients, boosting salon visibility.
Monitored daily cash flow, reducing shrinkage from theft or mishandling.
Collaborated with team members to create a welcoming salon atmosphere.
Managed inventory levels by tracking sales trends and ordering supplies efficiently.
Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Lead Stylist
Supercuts
04.2019 - 10.2019
Supervised front-end operations of salon, optimizing appointment bookings and inventory management.
Designed personalized hair care regimens to address individual customer needs.
Educated clients on proper hair care through sales of conditioner, shampoo, and styling products.
Ensured compliance with company policies while delivering exceptional customer service.
Greeted visitors and provided comprehensive assistance throughout their salon experience.
Cultivated strong customer relationships by maintaining high standards of service.
Managed daily operations to ensure efficient store functionality.
Host
village inn
10.2018 - 11.2018
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed reservations and organized seating arrangements for optimal efficiency.
Coordinated with kitchen staff to facilitate seamless service flow.
Assisted guests with menu selections, providing knowledgeable answers to inquiries.
Monitored dining area to address guest needs and satisfaction promptly.
Maintained cleanliness of host station and dining area consistently.
Gathered information from guests to seat parties or manage waitlist effectively.
Cleaned lobby area, including tables and chairs, to uphold presentation standards.
Hairstylist's Assistant
Shimmer salon
10.2017 - 09.2018
Delivered exceptional customer service during client interactions and appointments.
Assisted stylists with client consultations and service preparations to enhance satisfaction.
Managed inventory of salon products and supplies to ensure availability.
Organized appointment scheduling, facilitating smooth salon operations.
Supported stylists in executing a variety of hair services for clients.
Educated clients on aftercare products and maintenance techniques for optimal results.
Sanitized tools and maintained cleanliness to adhere to safety standards.
Performed shampooing, conditioning, and styling services for clients.
Stylist
Supercuts
08.2016 - 10.2017
Supervised front-end operations of salon, optimizing appointment bookings and inventory management.
Designed personalized hair care regimens to address individual customer needs.
Educated clients on proper hair care through sales of conditioner, shampoo, and styling products.
Ensured compliance with company policies while delivering exceptional customer service.
Greeted visitors and provided comprehensive assistance throughout their salon experience.
Cultivated strong customer relationships by maintaining high standards of service.
Control Room Operator
TLC timeshare Liquidators
07.2014 - 04.2016
Coordinated interdepartmental communication to enhance operational efficiency.
Trained new operators on procedures and equipment usage to ensure effective performance.
Managed customer accounts, ensuring accurate and up-to-date database information.
Processed orders and managed returns efficiently through the system.
Collaborated with teams to swiftly resolve complex customer complaints.
Maintained positive environment by promptly addressing customer concerns.
Explained billing invoices and accounting statements to customers for clarity.
Guest Service Representative
The D Hotel
12.2013 - 04.2014
Efficiently assisted guests with check-in and check-out processes.
Promptly addressed guest inquiries and resolved issues.
Managed reservations accurately using property management software.
Collaborated with housekeeping to ensure timely room readiness.
Guided new team members in performing tasks correctly.
Lifeguard
City Of Las Vegas
06.2011 - 03.2013
Monitored pool area to ensure patron safety at all times.
Administered first aid and CPR during emergency situations.
Enforced facility rules to maintain a safe swimming environment.
Conducted regular safety inspections of pool equipment for compliance.
Assisted in organizing community aquatic programs to enhance engagement.
Collaborated with team members to execute effective emergency response drills.
Responded promptly to rescue situations, providing necessary support.